Hi! I understand you’re having trouble joining followed streamers when they go live on the Plamfy app using your device with ChromeOS. Let’s figure this out together.

To start, could you please tell me:
- Are you logged into your Plamfy account when trying to join the stream?
- Does this problem happen with all followed streamers or just specific ones?
- Are you seeing any error messages or does the app just not load the live stream?
- Are you using any VPN or proxy while accessing Plamfy?

A few quick things we can try right away on ChromeOS:

1. Refresh the app or browser tab and try again.
2. Make sure you are logged in properly; log out and log back in.
3. Disable any VPNs or proxies temporarily if you use them; sometimes they can block access to live streams.
4. Check that your JavaScript is enabled in Chrome since Plamfy requires it for the live streams.
5. Clear your browser cache and cookies as corrupted data can cause loading issues.

If these don’t solve it, we can look into more advanced settings or check if there is any account-related restriction. Let me know how these steps go or if you have additional info!

says live but streams says ended wen there live

Thanks for the extra info! It sounds like when you try to join a streamer who is live on Plamfy, the stream shows as "ended" instead of playing the live broadcast. Let's try to get to the bottom of this.

Here are some points to consider and steps you can take:

1. Network Connection: Sometimes, delays or interruptions in your internet connection can cause the app to think the stream has ended. Make sure your Wi-Fi or wired connection is stable and strong.

2. App or Browser Glitch: Since you’re using ChromeOS, is this through the Plamfy web app or a browser? Try refreshing the page, and if possible, log out and back into your Plamfy account.

3. Cache and Cookies: Corrupted or outdated cache can cause streams to display incorrectly. Clear your browser's cache and cookies, then try again.

4. Streamer's Settings or Issues: Sometimes, the streamer might have settings or technical problems causing streams to appear ended prematurely. It’s not always on your end.

5. JavaScript Enabled: Confirm that JavaScript is enabled in your browser, as the app depends on it to function properly.
<br6. Temporary Server or App Issue: Occasionally, Plamfy's servers or the app may have temporary issues causing incorrect stream statuses. In such cases, waiting a few minutes and trying again helps.
<brIf none of this solves the issue, the problem might be related to the platform or streamer’s account settings. In that case, I recommend contacting Plamfy support at [email protected] with details about the streamer and timing.
<brWould you like help clearing your cache or checking your browser settings? Let me know!