[FibriCheck] Flashing point

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Bart Leenhouwers
1 year ago In FibriCheck
flashing point

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Emily Roberts

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1 year ago

To address the issue related to the flashing point when using FibriCheck, follow these steps:

1. Understanding the Camera Flash: FibriCheck employs the camera and flash of your smartphone to measure heart rate and rhythm. Issues arising from the flash can affect the measurement quality or comfort during use.

2. Assess Signal Quality: If you encounter a message like "insufficient signal quality" during use, it might be related to the flash not operating correctly. Ensure that:

- You have a clean camera lens.
- The finger is placed correctly over the camera and flash without interruptions.

For troubleshooting, hold the 'Start measurement' button for about 5 seconds to reset the device - learn more.

3. Adjust Flash Sensitivity: If the flash causes discomfort, it's advised to modify how you place your finger. Avoid letting the flashlight overlap significantly with your finger to reduce discomfort - learn more.

4. Check for Discomfort: If you experience discomfort from the camera flash, do not continue using the app until you can adjust the positioning or lighting conditions. It's essential for both comfort and effectiveness.

5. Seek Technical Support: If adjusting the flash and positioning doesn't resolve your issue, you should consult the FibriCheck support for more tailored advice - learn more.

By following these steps, you should be able to manage any issues related to the flash point in the FibriCheck app effectively.

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Bart Leenhouwers
1 year ago

Troubleshooting FibriCheck flashing issues

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

To troubleshoot flashing issues with the FibriCheck app, follow these systematic steps:

1. Check Finger Placement: Ensure your finger is placed correctly over the camera. It should cover the camera lens but not the flash. Improper placement can lead to errors during measurement - learn more.

2. Avoid Flash Overlap: If the flash is causing discomfort or getting warm, do not position your finger directly over the flash while measuring. It is sufficient to only cover the camera - learn more.

3. Address Temperature Concerns: If your device's flash becomes excessively warm, consider letting it cool down. This may be a normal reaction during prolonged use, but if it becomes uncomfortable, take a break - learn more.

4. Signal Quality Error: If you receive an error message indicating insufficient signal quality, verify that your finger is not obstructing the flash and is positioned properly. Hold the 'Start measurement' button for about five seconds to reset if necessary - learn more.

5. Network Connection Issues: If you encounter pop-up messages about errors sending measurements to your physician, first verify your Internet or Wi-Fi connection. Connection problems can hinder accurate data transmission - learn more.

6. Seek Professional Assistance: If you continue to experience discomfort due to the camera flash or have further technical issues, consider consulting a healthcare professional or FibriCheck support for personalized assistance - learn more.

By following these steps, you should be able to effectively troubleshoot any flashing issues within the FibriCheck app and maintain a comfortable measurement experience.

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