Hi there! I understand you're experiencing buffering problems while watching episodes on your computer with WOW Presents Plus. Let's work through this together to get your stream running smoothly.

To start, could you tell me a bit about your internet setup? For instance:
- Are you using Wi-Fi or a wired (Ethernet) connection?
- Have you noticed any slow internet speed overall, or just while streaming?
- Have you tried playing the videos in an Incognito or private browser window before?

Meanwhile, here are some easy first steps you can try:
1. Restart your computer to clear any temporary glitches.
2. Check your internet speed: Streaming needs at least around 5 Mbps for HD quality playback.
3. Close other applications or browser tabs that might be using bandwidth.
4. If possible, switch to a wired connection or move closer to your Wi-Fi router for a stronger signal.
5. Try watching in an Incognito/private browser window to disable any browser extensions that may interfere.
6. WOW Presents Plus currently does not allow manual video quality changes on desktop, but sometimes reconnecting or refreshing can help stabilize playback.

If you’ve already done those or the buffering persists, we can dig into more advanced fixes like clearing your browser cache, updating your browser, or checking for any issues with video playback protection (DRM/HDCP) that might affect streaming quality.

Let me know how these steps go or if you want me to guide you through any of these!