Hi! I see you’re having trouble with the Canara HSBC Life app where after entering the OTP, the app redirects you to logout automatically. Let’s try to get to the bottom of this.

Could you please tell me:
- Are you using the app on your Windows device via WebKit browser, or are you using a mobile app?
- Have you tried this multiple times, and does it happen every time you enter the OTP?
- Have you already tried basic steps like clearing browser cache or reinstalling the app if it's on mobile?

Meanwhile, here are a few initial things to try for the Windows WebKit browser experience:

1. Clear your browser cache and cookies and restart the browser.
2. Ensure your browser and WebKit engine are updated to the latest version.
3. Disable any browser extensions that could interfere with cookies or session data.
4. Make sure your system date and time are correctly set; incorrect time can cause authentication issues.
5. Try logging in using incognito/private mode to isolate the problem.

If you are using the mobile app, this OTP logout redirection is a known issue some users faced due to delayed or failed OTP verification on the server side. Sometimes, connectivity or app version problems cause this. You could try these steps:

1. Update the app to the latest version from the app store.
2. Ensure a strong internet connection (switch between Wi-Fi and mobile data).
3. Restart your phone and try logging in again.
4. Reinstall the app if the problem persists.

If after these steps you still get redirected to logout after OTP entry, it could be related to server-side or account-specific issues. In that case, I recommend contacting Canara HSBC Life customer service at [email protected] with details of your device, app version, and issue.

Let me know how these steps go or if you need guidance on any specific point! Are you using the app or browser and has any of this been tried already?