Hello! I understand you're having trouble proceeding after entering passenger information on the Viva Aerobus site. Let's figure this out together.

Could you please share a bit more detail? For example:
- Are you receiving any specific error messages?
- Have you checked the information you've entered to ensure it's complete and correct?
- Is this happening on a specific device or browser?

Once I have this information, I can guide you step by step to resolve the issue.

Message reads “ sorry something went wrong, please try again”

Thank you for the information! The message “sorry, something went wrong, please try again” usually indicates a technical issue on the website or with the data provided. Let's try a few troubleshooting steps to resolve this.

1. Refresh the Page: Sometimes, simply refreshing the browser can solve the issue. You can do this by tapping the refresh icon in your browser or closing and reopening it.

2. Clear Cache and Cookies: If refreshing doesn't help, clearing your browser’s cache and cookies can sometimes resolve issues. To do this on your iPhone:
- Go to Settings > Safari.
- Tap Clear History and Website Data.
- Confirm the action.

3. Try a Different Browser: If you're using Safari, try switching to another browser like Chrome or Firefox to see if the issue persists there. If not, it may be a browser-specific problem.

4. Check Your Internet Connection: Make sure your internet connection is stable. You can try switching between Wi-Fi and mobile data to see if that makes a difference.

5. Check for App Updates: If you’re using the Viva Aerobus app, ensure it is updated to the latest version from the App Store.

6. Re-enter Passenger Information: Sometimes, it can help to re-enter the information you provided. Make sure all fields are correctly filled out and try again.

7. Contact Support: If you've tried all the above and still face the same issue, you might want to reach out to Viva Aerobus support directly. You can contact them via this link: Contact Viva Aerobus.

Let's see if any of these steps help! If the problem continues, please let me know, and we can explore further options together.

Won’t let me proceed after passenger information