Hi there! I'm here to help you with the issue you're experiencing while submitting an order on the Getir app. It sounds like the payment page is not loading correctly. Let’s try to resolve this together!

Can you help me out by answering a few questions?
1. Is your iPhone connected to the internet—either via Wi-Fi or mobile data?
2. Have you tried restarting the app or your phone?
3. Are there any error messages displayed, or is it just a blank screen?

These details will help me guide you through the next steps to fix this issue.

Hi, I am connected via WiFi. I placed orders before and had no issues, with the same payment. I reinstalled and re installed the app and the issue is still happening

Thanks for sharing those details! Since you've already reinstalled the app and your payment method was fine before, let's try a couple of other steps to see if we can get the payment page to load properly.

1. Check Payment Method: Sometimes, re-adding your payment method can help resolve issues like this. Please remove your current payment method in the app and then add it again.

2. Switch Wi-Fi Networks: If possible, try using a different Wi-Fi network, or you can toggle between Wi-Fi and mobile data to see if that makes any difference.

3. Update the App: Ensure you have the latest version of the Getir app installed. You can do this by going to the App Store, searching for Getir, and checking for updates.

4. Clear Cache (if possible): Unfortunately, iOS doesn't provide a direct cache clearing option for apps, but you can try logging out of your account and then logging back in.

5. Check for Server Issues: Sometimes the problem may be on the server side. You might want to check Getir's social media or online forums to see if anyone else is experiencing similar issues.

After trying these steps, let me know if the problem persists, and we can go from there!