Hi there! I see you're having trouble resetting your ShopRite app password. I'd like to help you get this sorted out. Could you tell me a bit more about what happens when you try to reset your password? For example, do you get an error message, or does the reset email not arrive?

Meanwhile, I can guide you through a basic password reset process for the ShopRite app on your Android device:

1. Open the ShopRite app on your Android 10 device.

2. On the login screen, tap the "Forgot Password" or "Reset Password" link.

3. Enter the email address associated with your ShopRite account.

4. Check your email inbox for a reset link; be sure to look in your spam or junk folder just in case.

5. Click the link in the email and follow the instructions to create a new password.

If this flow does not work or if the email doesn't arrive, some other steps to try:

- Confirm your internet connection is stable.

- Try resetting your password through the ShopRite website directly at https://www.shoprite.com/resetpassword

- Clear the cache and data for the ShopRite app (Settings > Apps > ShopRite > Storage > Clear Cache/Data), then try again.

- Ensure your app is updated to the latest version from Google Play Store.

Let me know if any specific errors occur or what you’ve tried so far, and we can dig deeper!

Are you satisfied with this starting point?