[Blue Letter Bible] Using Edge, Chrome or Firefox, clicking the Tools button opens the tabs for INTERLINEAR, BIBLES, but continues to spin LOADING. I am able to access th

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BRUCE CLINGAMAN
1 year ago In Blue Letter Bible
Using Edge, Chrome or Firefox, clicking the Tools button opens the tabs for INTERLINEAR, BIBLES, but continues to spin LOADING. I am able to access th

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hello! I understand you're experiencing an issue with the Blue Letter Bible where the Tools button is spinning and not loading properly across multiple browsers. Let's work together to figure this out.

Here are some steps that might help resolve the issue:

1. Clear Your Browser Cache: Sometimes, a corrupted cache can cause loading issues. Here's how you can clear the cache:
- For Edge: Click on the three dots in the top right corner, go to Settings, then Privacy, search, and services. Under Clear browsing data, select Choose what to clear and ensure "Cached images and files" is checked. Click Clear now.
- For Chrome: Click on the three dots, select More tools, then Clear browsing data. Check "Cached images and files" and click on Clear data.
- For Firefox: Click on the three horizontal lines at the top, go to Options, then Privacy & Security. Scroll down to Cookies and Site Data and click on Clear Data.

2. Update Your Browsers: Ensure that your browsers are up to date with the latest version as updates often contain fixes for issues like yours. For each browser, you can usually find the update option under Help or a similar category in the menu.

3. Disable Extensions: Sometimes, browser extensions can interfere with website loading. You might want to disable them temporarily:
- In Edge and Chrome, go to Extensions from the menu and disable them.
- In Firefox, go to Add-ons and disable them.

4. Try a Different Network: If possible, switch to another Wi-Fi network, or try your mobile hotspot to see if the problem persists. This can help rule out any network issues.

5. Contact Support: If these steps don’t resolve the issue, there could be a larger problem at play. You can reach out for further assistance via email at [email protected].

Could you let me know if you’re able to try these steps, or if the issue persists after doing so? I’m here to help!

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