[Quizizz] Assessment generation hanging

T
Tad Kirkendoll
1 year ago In Quizizz
Assessment generation hanging

Comments

user
avatar
56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
1 year ago

Hi there! I understand you're experiencing an issue with the assessment generation hanging on Quizizz. Let's work through this together.

Could you please provide me with a bit more detail? Specifically, are you getting any error messages? When exactly does it hang – is it during the loading screen, or when you try to create a specific type of assessment? Any extra information will help us pinpoint the problem more accurately.

In the meantime, here are some basic troubleshooting steps you might want to try:

1. Check Your Internet Connection: Ensure that you have a stable internet connection. A weak connection could cause loading issues.

2. Refresh the Page: Sometimes, simply refreshing the browser can help resolve temporary issues.

3. Clear Browser Cache and Cookies: Over time, cached data can lead to performance issues. You can clear your cache and cookies by following these steps:
- Open your browser settings.
- Look for the "Privacy" section.
- Find an option that mentions "Clear browsing data" and select it. Make sure to check the boxes for cache and cookies.

4. Check WebSocket Settings: Ensure that Websockets are not being blocked for socket.quizizz.com on port 443. This can interfere with real-time features in Quizizz.

Let me know how these steps go, or if you need assistance with any of them!

Leave a comment