If your MDLIVE app is stuck on "thinking" during the triage section, even after switching networks, follow these steps to troubleshoot the issue:

1. Restart the App
- Close the MDLIVE app completely. On your Android device, go to the Recent Apps menu and swipe the app away to exit it.
- Reopen the app and check if the issue persists.

2. Check for App Updates
- Open the Google Play Store on your device.
- Search for MDLIVE and see if there are any available updates. Update the app if necessary.

3. Clear App Cache and Data
- Go to your device's Settings.
- Navigate to Apps or Application Manager.
- Find and select MDLIVE.
- Tap on Storage, then select Clear Cache and Clear Data.
- Restart the app.

4. Restart Your Device
- Sometimes, a simple restart of your Android device can resolve connectivity issues that may be affecting the app.

5. Check Internet Connection
- Ensure that you have a stable internet connection, either through Wi-Fi or mobile data.
- You can test by browsing another website or using a different app to ensure your connection is working well.

6. Try Switching Networks
- If you’re on Wi-Fi, switch to mobile data, or vice versa, to see if the connection type might be affecting the app's performance.

7. Contact Support
- If the problem continues, you may need to reach out to MDLIVE customer support. You can call them at 800.400.6354 for assistance - learn more.

Following these steps should help you resolve the issue with the MDLIVE app. If problems persist, providing a detailed description of the situation to customer support can also assist them in diagnosing the issue more effectively.

Is MDLIVE app triage section down today?

To determine if the MDLIVE app's triage section is down today, you might want to consider a few approaches since there aren't specific announcements or current status updates directly indicating an outage at the moment. Here are the steps to follow:

1. Check MDLIVE's Official Status Pages
- Visit the MDLIVE website for any service announcements or maintenance updates. They may have a specific status page that reports current operational issues.

2. Social Media Updates
- Check MDLIVE’s official social media accounts (like Twitter or Facebook). Companies often post real-time updates regarding service outages or maintenance there.

3. Contact Customer Support
- If you are experiencing issues, contact MDLIVE customer support for confirmation. You can reach them at 800.400.6354 - learn more. This ensures you get the most accurate and timely information.

4. Community Forums
- Look for user discussions on platforms like Reddit or health-related forums to see if others are reporting similar issues with the app.

5. Test the App
- If you have the app installed, try accessing the triage section from your device. If it’s still loading or stuck, it may indicate an ongoing issue.

Using these methods, you should be able to determine whether there are any problems with the MDLIVE app's triage section today. If the app is indeed down, it's likely that the company will announce repairs or estimated resolution time shortly.

For app details and troubleshooting, visit their mobile app page here: learn more.