Hi! I understand that your Linklemo app is having trouble recognizing or identifying your device on the Wi-Fi network. Can you tell me more about the exact behavior? For example, does the app fail to display your device at all, or does it show an error message? Also, are both your phone and the device connected to the same Wi-Fi network? This information will help me guide you more effectively.

While waiting, here are some initial things to check:

1. Make sure your Windows device and the Linklemo device (like a camera or frame) are connected to the same Wi-Fi network, preferably the 2.4GHz band, as many smart devices don't support 5GHz Wi-Fi.

2. Use the official Linklemo app to scan your device's QR code or manually input its device ID to add it.

3. If the device is not recognized, try resetting it: usually by holding the reset button on the device for about 10 seconds, then attempt setup again.

4. Confirm that permissions like Bluetooth, location, and local network access are enabled on your phone, as the app sometimes uses these to detect devices.

If you have already tried these steps or if anything specific happens when you attempt to connect, please share those details, and we can look into advanced troubleshooting next.