Hi! I’m Benjamin Carter, here to help you get Pocket Option running on your desktop. Could you tell me a bit more about what happens when you try to open the app? For example, do you see any error messages, does the app start and then close immediately, or does it simply not respond at all? Any details you provide will help me guide you better.

It struggles to open but finally won't open completely. Sometimes if I refresh it it will struggle and open but after a while it will stop.

Thanks for the extra detail! Since Pocket Option struggles to open and sometimes crashes after refreshes, let's try to narrow down the cause. I see you're using a desktop computer with Windows 10 and a WebKit-based browser.

Here's a step-by-step approach tailored for your case:

1. Clear Your Browser Cache and Cookies
Sometimes, old cached data or cookies can cause apps to behave erratically. Try clearing your browser cache and cookies and then reload Pocket Option.

2. Update Your Browser
Ensure your WebKit-based browser is fully updated to the latest version. Outdated browsers may cause compatibility issues.

3. Try an Alternative Browser
If the problem persists, try opening Pocket Option in another browser like Google Chrome, Firefox, or Edge to see if the issue is browser-specific.

4. Check Internet Connection Stability
A slow or unstable network can cause problems loading the app fully. Confirm your internet connection is stable.

5. Disable Browser Extensions
Sometimes browser extensions, especially ad blockers or security plugins, can interfere. Temporarily disable extensions and see if Pocket Option opens properly.

6. Update Pocket Option App if Using Desktop App
If you're running a standalone Pocket Option desktop app, make sure it's updated to the latest version. If problems started after a recent update, try reinstalling the app.

If you've already tried some of these steps, let me know which ones, and we can move on to deeper troubleshooting. Also, do you access Pocket Option only via browser, or do you have a separate desktop app installed?

These steps align with common solutions recommended for app opening and crashing issues1 .

Are you comfortable trying these out and telling me how it goes?