[PubPass] My Pub Pass is crashing on my new iPhone 17 Pro. I have tried deleting the app and restarting.

B
Brent Bovitz
8 months ago In PubPass
My Pub Pass is crashing on my new iPhone 17 Pro. I have tried deleting the app and restarting.

Comments

user
avatar
56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
8 months ago

Hi! I see your PubPass app is crashing on your new iPhone 17 Pro, and you've already tried deleting the app and restarting your phone. That’s a great start. To help you better, can you tell me a bit more? For example:
- Is the app crashing immediately when you open it, or after some time?
- Have you checked if your iOS or the PubPass app has any pending updates?
- Are other apps experiencing similar issues, or just PubPass?

Meanwhile, here are some next steps we can try together to hopefully resolve this:

1. Force Quit the App:
On iPhone 17 Pro (with iOS 18.7), swipe up from the bottom and pause to bring up the app switcher. Find PubPass and swipe it away to close it completely, then reopen it.

2. Check for App Updates:
Open the App Store, tap your profile icon, then scroll to see if there’s an update for PubPass. Sometimes app crashes are fixed by the developer releasing an update that is compatible with the latest iOS.

3. Force Restart Your iPhone:
Since restarting normally didn’t help, let’s force restart your iPhone. Press and quickly release the Volume Up button, then the Volume Down button, then press and hold the side button until you see the Apple logo. This can help clear any temporary system glitches.

4. Check Your Storage:
Go to Settings > General > iPhone Storage. If your storage is almost full, apps can crash unpredictably. Freeing up some space might help.

5. Update iOS:
Go to Settings > General > Software Update to ensure your iPhone is running the latest version of iOS 18.7. Sometimes minor updates fix app crashing issues.

If after trying these steps PubPass still crashes, it might be an issue with app compatibility on the new iPhone or iOS version. At that point, I’d recommend reaching out to PubPass support through their official contact for more specific troubleshooting, but we can try a few more advanced things if needed.

Let me know how these steps go and if you notice any changes! Are you comfortable trying them?

Leave a comment