Hi there! I understand your Gin Rummy Plus app has been stuck for 3 days and resetting it hasn't helped. Let's try to get this sorted out together.

To get a clearer picture:
- When you say "reset," did you mean that you uninstalled and reinstalled the app or just restarted the device?
- Are you playing the app on your Android device's browser (WebKit engine), or do you have it installed as an app?
- Is the app stuck on a loading screen, or is it frozen at a specific point?

While waiting for your answers, here are some steps tailored for your Android 11 device on WebKit browser:

1. Clear Browser Cache
Since your device uses WebKit browsing for the game, corrupted cache or data can cause the game to freeze. Go to your browser’s settings → Privacy → Clear browsing data → Select cache and cookies → Clear them.

2. Force Stop and Clear App Data (if installed as app)
If you have the Gin Rummy Plus installed as an app, go to Android Settings → Apps → Gin Rummy Plus → Storage → Clear Cache and then Clear Data. Be aware clearing data may log you out, so keep your login info handy.

3. Restart Device
After clearing cache/data, do a full device restart to refresh memory and network connections.

4. Check Internet Connection
Make sure you have a stable internet connection. Sometimes a weak or intermittent connection causes loading issues.

5. Try another browser or incognito mode
If you are playing via browser, try running Gin Rummy Plus in another browser or in an incognito/private browsing window. This can help identify if browser extensions or settings are interfering.

6. Update your browser
Since the game depends on your browser engine, make sure your browser is updated to the latest version compatible with Android 11.

7. Check for server status
Sometimes the game servers might be down or experiencing issues. You can check Zynga’s official channels or social media for announcements.

If after these steps the game still doesn’t load, we can try more advanced solutions or I can guide you through contacting Zynga support directly.

Could you please let me know which of these you have already tried and any more details about the issue? That will help me help you better.

Looking forward to your reply!