Hi there! I understand you're getting an "error occurred" message when trying to set a schedule in your Pura app on your iPhone with iOS 18.7. I'd like to help you get this sorted out. Could you tell me a bit more about when exactly the error happens? For example, does it occur right after you set the schedule, or when you try to message or save it? Also, have you seen any specific error messages about conflicting schedules or something similar?

Meanwhile, a common cause for scheduling errors in the Pura app is conflicts with existing schedules or app glitches. Here’s a step-by-step approach we can try to fix this:

1. Check for conflicting schedules: Sometimes, if a new schedule overlaps with an existing one, the app won’t let you save it. Review your current schedules in the app, and delete any that might conflict with the new time you're trying to set.

2. Delete all existing schedules: To be thorough, remove all schedules temporarily. This will help identify if the issue stems from schedule conflicts.

3. Restart the app: After clearing schedules, close the Pura app completely on your iPhone (swipe it away from recent apps), then reopen it.

4. Restart your diffuser device: Perform a hard reset/power cycle on your Pura device by unplugging it for about 10 seconds, then plugging it back in.

5. Update the Pura app: Ensure your app is updated to the latest version from the App Store, as older versions may cause bugs.

6. Create a new schedule: Try setting a new schedule after the above steps and see if the error persists.

If you’ve already tried some of these steps, please let me know which ones so I can guide you further or suggest more advanced solutions. Also, is your device connected to a stable WiFi network during this process?

Let me know how it goes or if you want me to explain any step in detail!

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