Hi! I see you’re having trouble entering the settings password on the ShinePhone app and possibly need to reset it. Let’s see what we can do to get you back into your settings.
First, just to clarify: - Are you trying to enter the password to access the general app account or specifically to change inverter settings within the app? - Have you tried any passwords already, such as the default ones? - Did you create a custom password previously?
Common default passwords ShinePhone users have found for inverter settings include “1111” or something like “growatt” followed by a date, e.g., “growatt20221107” (no capitals) — sometimes the date corresponds to the firmware or manufacture date. However, these vary, and it sounds like “1111” didn’t work for you.
Here’s what I recommend:
1. Try Possible Default Passwords: - “1111” - “admin” - “growatt20221107” or a similar format based on your device’s date
2. Reset Password via App: - In the app login screen, is there a "Forgot Password" or "Reset Password" option? - If yes, try resetting it using your registered email and the serial number (SN) of your inverter. - Sometimes this reset can fail if the email or SN is incorrect, so double-check that information.
3. Check for Local Access: - Some users access the inverter’s local configuration page directly: - Connect your device to the inverter’s Wi-Fi hotspot. - Visit http://192.168.10.100 in a browser. - Username and password for this local page commonly are "admin" / "admin". - If you can log in here, you may be able to reset the app password or change settings directly.
4. If You Cannot Reset the Password: - Unfortunately, if none of the above options work, the password might be customized and you may need to contact ShinePhone/Growatt support directly. - Sharing the issue with them, including your inverter SN and proof of ownership, can help them issue a reset.
Please let me know which steps you’ve already tried or if any step needs clarification. We can take it from there! Are you trying more the app account password or the settings password inside the app? That will help me assist you better.
Comments
Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
Followed by
Hi! I see you’re having trouble entering the settings password on the ShinePhone app and possibly need to reset it. Let’s see what we can do to get you back into your settings.
First, just to clarify:
- Are you trying to enter the password to access the general app account or specifically to change inverter settings within the app?
- Have you tried any passwords already, such as the default ones?
- Did you create a custom password previously?
Common default passwords ShinePhone users have found for inverter settings include “1111” or something like “growatt” followed by a date, e.g., “growatt20221107” (no capitals) — sometimes the date corresponds to the firmware or manufacture date. However, these vary, and it sounds like “1111” didn’t work for you.
Here’s what I recommend:
1. Try Possible Default Passwords:
- “1111”
- “admin”
- “growatt20221107” or a similar format based on your device’s date
2. Reset Password via App:
- In the app login screen, is there a "Forgot Password" or "Reset Password" option?
- If yes, try resetting it using your registered email and the serial number (SN) of your inverter.
- Sometimes this reset can fail if the email or SN is incorrect, so double-check that information.
3. Check for Local Access:
- Some users access the inverter’s local configuration page directly:
- Connect your device to the inverter’s Wi-Fi hotspot.
- Visit http://192.168.10.100 in a browser.
- Username and password for this local page commonly are "admin" / "admin".
- If you can log in here, you may be able to reset the app password or change settings directly.
4. If You Cannot Reset the Password:
- Unfortunately, if none of the above options work, the password might be customized and you may need to contact ShinePhone/Growatt support directly.
- Sharing the issue with them, including your inverter SN and proof of ownership, can help them issue a reset.
Please let me know which steps you’ve already tried or if any step needs clarification. We can take it from there! Are you trying more the app account password or the settings password inside the app? That will help me assist you better.