Hi there! I see your Wizard of Oz Slots game freezes when it gets to the update screen on your Kindle with Android 5.1.1, is that right?
Just to clarify, does it freeze every single time you start the game, or just occasionally? And are you connected to a stable internet connection when this happens?
Meanwhile, here's a step-by-step guide to try and fix this update screen freeze:
1. Force Stop the App - Go to your Kindle's Settings. - Tap Applications or Apps. - Find and select Wizard of Oz Slots. - Tap Force Stop to close the app completely.
2. Clear Cache (if possible on your Kindle) - In the same app info screen, look for Clear Cache and tap it. This clears temporary files that might be causing the freeze.
3. Restart the Kindle - Power off your Kindle, wait about 30 seconds, then turn it back on. This helps refresh the system.
4. Check for Updates in the App Store - Since your game freezes on update, try going to your app store or Amazon app store's update section. - Refresh the update list by pulling down the screen. - If Wizard of Oz Slots is listed, tap update from there instead of the game’s internal update screen.
5. Reinstall the Game - If none of the above work, uninstall the game completely, then reinstall the latest version fresh from the app store. This often resolves persistent update issues and resets the app to default settings.
These steps have helped many users resolve freezing during updates12.
Let me know if you’ve tried any of these already or if you want me to guide you through any of these steps!
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Daniel Otega
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Hi there! I see your Wizard of Oz Slots game freezes when it gets to the update screen on your Kindle with Android 5.1.1, is that right?
Just to clarify, does it freeze every single time you start the game, or just occasionally? And are you connected to a stable internet connection when this happens?
Meanwhile, here's a step-by-step guide to try and fix this update screen freeze:
1. Force Stop the App
- Go to your Kindle's Settings.
- Tap Applications or Apps.
- Find and select Wizard of Oz Slots.
- Tap Force Stop to close the app completely.
2. Clear Cache (if possible on your Kindle)
- In the same app info screen, look for Clear Cache and tap it. This clears temporary files that might be causing the freeze.
3. Restart the Kindle
- Power off your Kindle, wait about 30 seconds, then turn it back on. This helps refresh the system.
4. Check for Updates in the App Store
- Since your game freezes on update, try going to your app store or Amazon app store's update section.
- Refresh the update list by pulling down the screen.
- If Wizard of Oz Slots is listed, tap update from there instead of the game’s internal update screen.
5. Reinstall the Game
- If none of the above work, uninstall the game completely, then reinstall the latest version fresh from the app store. This often resolves persistent update issues and resets the app to default settings.
These steps have helped many users resolve freezing during updates1 2.
Let me know if you’ve tried any of these already or if you want me to guide you through any of these steps!
My game follows through when opened up to an update screen than freezes