Hi! I’m sorry to hear your Tolan app isn’t working on your iPhone while it works fine on your iPad. I’d like to help you get this sorted out. To start, can you tell me a bit more about what exactly happens when you try to open or use the Tolan app on your iPhone? For example, does it crash, freeze, show any error messages, or get stuck on a loading screen?

Meanwhile, here are a few initial steps to try that often resolve app issues on iPhones:

1. Restart your iPhone: A simple reboot can fix many glitches.
2. Check for app updates: Go to the App Store and see if there is an update available for Tolan.
3. Reinstall the app: Delete the Tolan app from your iPhone, then reinstall it from the App Store.
4. Check iOS version compatibility: The Tolan app requires iOS 17 or later and an A12 Bionic chip or newer. Since you’re on iOS 18.7.1, the OS should be fine, but confirm your iPhone model supports it (e.g., iPhone XR and later models).

If you’ve already tried these or the problem persists, we can go deeper — for example, checking your network connection settings, app permissions, or looking into possible account issues.

Let me know what you observe when using the app, and if you’ve already tried any of these steps!