[FotMob] Error code 15

J
Joe
8 months ago In FotMob
Error code 15

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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8 months ago

Hi! I see you’re encountering Error Code 15 with the FotMob app on your iPhone. Let me help you with that. To start, can you tell me if you noticed this error happening when you try to open the app, log in, or perform another specific action? Also, have you tried any steps already to fix it?

Meanwhile, here’s a commonly effective approach for Error Code 15, which often relates to connection or security rules being blocked:

1. Check your device’s date and time settings: Ensure your iPhone’s date, time, and time zone are set correctly. Incorrect settings can cause security checks to fail.
- Go to Settings > General > Date & Time and toggle on Set Automatically.

2. Try connecting through a VPN: Sometimes certain network restrictions or security rules block the app requests. Switching to a VPN can bypass these restrictions temporarily.

3. Review security or firewall settings: If you have any security apps or firewalls active, try temporarily disabling them to see if the app starts working.

4. Reset network settings: This can clear up any network configuration issues causing the problem.
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (Note: this removes saved Wi-Fi passwords, so be prepared to re-enter those.)

5. Reinstall the FotMob app: Delete the app and reinstall it fresh from the App Store to rule out app corruption.

If you like, I can guide you through any of these steps. Let me know what you’ve tried or what you’d like to do next!

Are you satisfied with this approach so far?

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