Hi there! I see the HanFit app won’t load or open on your device. Let’s work through this together to get it running smoothly for you.

Could you tell me if the app gets stuck at any particular screen, like a loading screen, or does it just not respond when you tap on it? Also, have you tried any fixes so far, like restarting your phone or reinstalling the app?

Meanwhile, here are some initial steps we can try:

1. Restart your phone: A simple reboot can clear temporary glitches that might be preventing the app from opening.

2. Clear the app cache and data:
- Go to your Android Settings.
- Tap Apps & notifications (or simply Apps).
- Find and select the HanFit app.
- Tap on Storage & cache.
- First, try Clear Cache, then try opening the app.
- If it still doesn’t open, go back and tap Clear Storage/Data (this will reset the app, so you may need to log in again).

3. Update or reinstall the app:
- Open the Google Play Store.
- Search for HanFit and check if an update is available; if so, update the app.
- If it’s up to date, try uninstalling and then reinstalling it.

4. Check your internet connection: The app requires a stable connection to load. Ensure Wi-Fi or mobile data is working properly.

5. Android version compatibility: You mentioned you’re on Android 10, which should be compatible. Still, sometimes device-specific issues happen; do you recall if the app worked before or if this is a fresh install?

If you’ve already tried any of these or the app still won’t open, please let me know what happened at each step, and we’ll go deeper into troubleshooting like checking device permissions or possible account sync issues.

Looking forward to hearing how it goes!