[Sobriety Tracker Day Counter] Sobriety Counter app switches to a game every time I try to use it. I’ve uninstalled and reinstalled

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Sobriety Counter app switches to a game every time I try to use it. I’ve uninstalled and reinstalled

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Emily Roberts

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8 months ago

Hi! I understand that your Sobriety Tracker app on your iPhone is switching to a game mode every time you try to use it, even after uninstalling and reinstalling. That definitely sounds unusual. Just to clarify, when you say it switches to a game, do you mean the app itself changes to a game interface, or does your phone open an entirely different game app instead?

Also, could you please tell me the exact name of the Sobriety Tracker app you are using? There are a few apps with similar names, and this will help me give you the most accurate guidance.

In the meantime, here are some general steps we can take to troubleshoot this issue on your iPhone iOS 18.7.1:

1. Check App Mode or Settings: Some sobriety tracker apps have different modes like “tracker” mode or “game” mode (which might use gamification to motivate). It’s possible the app defaulted to game mode. Look within the app’s menu or settings for an option to switch tracker mode back to sobriety tracking. Usually, you tap an icon or menu at the bottom or top, then look for "Tracker Mode" or similar.

2. Review App Shortcuts or Links: Sometimes, if another app or shortcut is misconfigured, tapping the sobriety app icon might trigger a different app or game. Try deleting any shortcuts or widgets related to the app and launching it directly from the main home screen or app library.

3. Offload App Data and Reinstall: Besides uninstalling, try offloading the app from iPhone settings (this removes app but saves data), then reinstall. This can clear any problematic cached data:
- Go to Settings > General > iPhone Storage > [Sobriety Tracker app] > Offload App, then reinstall from the App Store.

4. Update iOS and Apps: Ensure iOS is fully up to date if possible (though iOS 18.7.1 seems recent) and that the app is the latest version.

5. Check for Conflicting Apps: If you recently installed a new game or another app that hooks into sobriety tracking, try temporarily disabling or uninstalling it to see if it stops the switch.

Could you try checking the app's settings for any mode options first and let me know what you find? Then we can proceed with the next steps.

Are you able to open the app at all, or does it immediately switch every time you try?

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