Hi there! I see you're having trouble with the Player 2 app becoming unresponsive after the latest update. Could you tell me a bit more about what happens exactly? For example, does the app freeze on startup, stay on a black screen, or become unresponsive during use? Also, have you tried any steps so far like restarting the app or your device? This info will help me guide you better.

It freezes and i tried everything even reinstalling.

Thanks for the extra details. Since the Player 2 app freezes even after reinstalling, it suggests the problem might be related to something outside the app itself—possibly a conflict with your Windows 10 system, device drivers, or other software.

Let’s try a few steps focusing on your Windows environment and device to troubleshoot further:

1. Run as Administrator: Right-click the Player 2 app icon and select "Run as administrator." Sometimes permissions can cause freezing.

2. Check Graphics Drivers: Outdated or corrupted graphics drivers often cause apps to freeze, especially gaming or media apps.
- Press Windows key + X, select "Device Manager."
- Expand "Display adapters," right-click your graphics card, and select "Update driver."
- Choose "Search automatically for updated driver software."
Restart your PC after updating.

3. Close Background Apps: Other apps running in the background could interfere.
- Press Ctrl + Shift + Esc to open Task Manager.
- Under the "Processes" tab, close unnecessary apps, especially any overlay applications or those related to gaming peripherals (e.g., Razer Synapse, NVIDIA GeForce Experience overlay).

4. Disable Compatibility Mode: Sometimes compatibility settings cause issues.
- Right-click the Player 2 app icon, go to Properties > Compatibility tab.
- Uncheck "Run this program in compatibility mode for" if it's checked.

5. Check System Updates: Ensure your Windows 10 OS is fully updated. Go to Settings > Update & Security > Windows Update, and install any pending updates.

6. Check Event Viewer Logs: This is a bit advanced but can give clues:
- Press Windows key + R, type eventvwr.msc, and hit Enter.
- Look under "Windows Logs" > "Application" for any error messages related to Player 2 around the freeze times.

If these steps still don’t resolve it, let me know if the freeze happens immediately on startup or only after some interaction. Also, do you use any custom controllers, overlays, or security software that might interfere?

I’m here to help!