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[EMBER Smart Heating Control] Changed broadband provider and cannot use ember since
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Deirdre Cregan
4 months ago In
EMBER Smart Heating Control
Changed broadband provider and cannot use ember since
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hello! I understand you've recently changed your broadband provider and now your EMBER Smart Heating Control app isn't connecting properly. Let's see if we can get things working smoothly again.
To start, can you tell me a bit more about your setup? For example:
- Did your new broadband provider change your Wi-Fi network name (SSID) or password?
- Are you trying to connect the EMBER Gateway (hardware) to the new Wi-Fi network?
- Have you attempted any steps so far to reconnect or reset the system?
This will help me guide you with the best solution!