Hi there! I understand you're having trouble changing or saving the default program schedule settings on your SS-T01-WF device using the Tuya app. Let me help you get that sorted out.

To start off, could you tell me a bit more? For example:
- Are you able to access the schedule setting page in the app?
- When you try to change the schedule, do you get an error message, or does it just not save?
- Have you already tried deleting the schedule and creating a new one?

Meanwhile, here’s a general step-by-step approach for managing schedules on Tuya devices like your SS-T01-WF:

1. Open Tuya Smart app: Select your SS-T01-WF device.
2. Go to Schedule Setting: Usually under System Configuration or directly from the device control panel. Here, you can view existing schedules.
3. Modify or Create Schedule: Try editing an existing schedule or creating a new one with your desired times and actions.
4. Save the Schedule: Make sure to confirm or save after setting it up.
5. Check Device Sync: Wait a moment for the app to sync the new settings with the device. Ensure your phone has good internet and the device is online.

If this process doesn’t save the settings:
- Try restarting both the device and your smartphone.
- Ensure your app is updated to the latest version.
- If the device was recently added, sometimes a factory reset on the device and re-adding to the app helps clear old default settings.

Some users have found that the Tuya app needs the device to be in a certain mode or connected to Wi-Fi stably for the schedule changes to save properly. If your device has a physical button or dial, toggling it during the scheduling process can sometimes help override defaults.

Does any of this match what you’ve tried? If you want, I can guide you through performing a reset or checking firmware versions next.

Also, here’s a helpful official reference on scheduling in Tuya: Tuya Schedule Setting Guide

Let me know how it goes or if you want to try some steps together!

In the SS-T01-WF program schedule only the name can be changed and saved not the time or themp

Thanks for the extra details! So on your SS-T01-WF, you can rename the program schedule but can’t change or save the time or temperature settings within that schedule, correct? This definitely sounds like a limitation or a glitch that some users have reported.

Based on what I know and what the Tuya support community has experienced, here are some key points and steps we can try:

1. Device and Firmware Limitations:
Some SS-T01-WF devices or the firmware version they run may restrict schedule editing to just the name, not allowing time or temperature changes directly from the app. In such cases, the schedule parameters could be fixed or managed only through other interfaces (like a physical control or a different app version).

2. Check Firmware and App Updates:
Ensure your device firmware and the Tuya Smart app are fully updated. Outdated firmware sometimes limits functionality or causes syncing issues.

3. Re-sync Device:
- Try rebooting your thermostat device (power off/on).
- Then, open the app and ensure the device shows as online and connected via Wi-Fi. Strong and stable Wi-Fi is important for schedules to sync properly1.

4. Delete and Recreate Schedule:
- Delete the problematic schedule entirely.
- Make a brand new schedule, setting the time and temperature parameters, if allowed.
Sometimes this resets the internal schedule list and allows saving new values.

5. Factory Reset and Re-add Device:
If all else fails, a factory reset on the thermostat (check your device manual for how to do this) followed by re-adding it in the Tuya app can clear corrupted schedule data that blocks edits.

6. Alternative Control Methods:
If the app limits editing schedule times/temps, check if your device supports scheduling through voice assistants (Alexa, Google Home) or integrations like Home Assistant. Some users have reported limited functionality in the Tuya app but control via these others works better 4.

7. Reach out to Tuya Support/Forum:
Sometimes device-specific quirks aren’t documented clearly. Tuya’s developer forum or support team email ([email protected]) might have firmware patches or deeper guidance for your exact model 5.

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Could you please try these steps starting with confirming firmware/app versions and re-syncing the device? Also, let me know if the device has a physical interface for manual schedule adjustments or a reset button.

This will help pinpoint if it’s a device/firmware limit or something fixable through app/device settings. I’m here to guide you along!

Are you satisfied with this approach so far?

Common issues with Tuya thermostat schedule settings?

Good question! Common issues with Tuya thermostat schedule settings that users often encounter include:

1. Schedules Not Executing Properly:
This usually happens when the device is offline, powered off, or experiencing unstable Wi-Fi. The schedule commands won't reach the thermostat unless it is online and connected reliably1.

2. Inability to Save Certain Schedule Parameters:
Some users report that while they can rename schedules, they cannot save changes made to time or temperature settings—similar to what you've described. This can be due to device firmware limits, app bugs, or synchronization issues between the app and device.

3. Clock Unsynchronization:
The internal clock of the thermostat can drift or become unsynchronized over time, causing the schedule to run at incorrect times3.

4. Temperature Settings Not Updating or Displaying Incorrect Values:
Sometimes the temperature slider or setting UI shows correct values but fails to apply them on save. Other times, the thermostat reports wrong temperatures to the app or automation system2.

5. Limited Feature Support in Third-Party Integrations:
If you use integrations like Home Assistant, certain thermostat features (like schedule, timer, current temp) may not be fully supported or visible, affecting control and automation4.

6. Time Zone and Regional Settings Issues:
Incorrect device time zone settings can skew schedules. It's important to verify your app and device time zones match your location6.

Recommendations based on these issues:
- Make sure the device is online and has a strong, stable Wi-Fi connection before making schedule changes.
- Keep your device firmware and the Tuya Smart app updated.
- Double-check the device’s time and time zone settings.
- If schedules fail to save or apply, try deleting and recreating them or perform a factory reset of the device.
- When using third-party integrations, be aware of their compatibility limits with Tuya thermostats.

Would you like me to help you check your device’s connection status, firmware version, or any other settings that might be causing trouble?

Are you satisfied with this info so far?

Troubleshooting Tuya thermostat schedule problems

Thanks for your patience! Let’s dive into troubleshooting your Tuya thermostat schedule issues step-by-step. Here’s a focused approach tailored for the SS-T01-WF on your Mac OS X (10.15.7):

1. Verify Device Power and Connection:
- Make sure your thermostat SS-T01-WF is powered on and functioning physically.
- Confirm it is connected to a strong, stable Wi-Fi network and shows as online in the Tuya Smart app. Without a stable connection, schedules cannot synchronize correctly1.

2. Check App and Firmware Versions:
- Ensure your Tuya app is updated to the latest version from the App Store on your Mac or mobile device.
- Check if there’s a firmware update for your SS-T01-WF device in the device settings page within the app. Firmware updates often fix bugs related to scheduling and syncing5.

3. Review Schedule Creation Process:
- When creating or modifying schedules, ensure you’re completing all required fields: time, temperature, and days of the week.
- After entering the schedule, tap Save or Confirm and allow a few moments for the device to sync.

4. Resync and Restart:
- Restart the thermostat device by powering it off and on.
- Log out and back into your Tuya Smart app or restart the app on your Mac/device.
- This can refresh communication between the app and device6.

5. Factory Reset (if needed):
- If schedules still don’t save correctly (like you can only rename but not adjust time/temp), perform a factory reset on the thermostat following its manual instructions.
- Then re-add the device to the app, which clears cached or corrupted schedule data that may block edits5.

6. Cross-check Device Clock and Time Zone:
- Some schedule issues arise when the thermostat’s internal clock is unsynchronized or has the wrong time zone set.
- Make sure your app, device, and phone all reflect the correct time zone to avoid schedule timing errors2.

7. Try Alternate Control Options:
- If the Tuya app still restricts schedule saving, check if your thermostat supports control via voice assistants (Alexa/Google) or third-party platforms like Home Assistant to isolate if it’s a device or app issue.

If after all these steps the problem persists, your thermostat’s firmware or hardware might have a deeper issue requiring direct support from Tuya. You could contact [email protected] with your device details and a description of the schedule saving issue.

Would you like me to guide you through updating firmware or performing a factory reset? Or do you want to check your current device status first?

Are you satisfied with this troubleshooting plan so far?