Hi! It sounds like you're encountering an authorization error with the Ace Hardware app, specifically related to the CustomerAccountController. To start, can you tell me if this happens when you try to log in, perform a specific action in your account, or at another point?

Meanwhile, here are some steps that often help with such authorization problems:

1. Log out of the Ace Hardware app or website completely, then clear your browser cache and cookies on your Windows device. Sometimes outdated or corrupted session data cause authorization failures.
2. Close and reopen your browser to refresh your session.
3. Try logging in again with your credentials.

If you are using Firefox, there have been reports recently of login issues with Ace Hardware due to security settings1. If you are on Firefox, trying another browser like Chrome or Edge might help identify if browser compatibility is a cause.

If these steps don’t resolve the issue, let me know if you are accessing the app on a mobile device or directly through a browser on Windows, and if you’ve already tested with multiple browsers or devices. That will help me guide you further!

Login as i just stated

Thanks for clarifying that you are having troubles logging in. Since the system is denying authorization when you try to log in, let’s try a few focused steps to help you get signed in smoothly on your Windows device using your WebKit-based browser:

1. Clear Browser Cache and Cookies: Sometimes, saved login data may cause conflicts. Please clear your browser’s cache and cookies to refresh your session data.

2. Try Incognito/Private Mode: Open a new private or incognito browsing window and attempt logging in again. This disables extensions and cached data that might interfere.

3. Check Browser Compatibility: Ace Hardware’s site works best on Chrome or Edge browsers. If you’re using a different one, temporarily switch to one of these and try logging in9.

4. Update Browser: Make sure your browser is the latest version to avoid security or compatibility issues.

5. Password Reset: If you suspect credential problems, use the “Forgot Password” link on https://www.acehardware.com/user/login to reset your password securely1.

6. Disable VPN or Proxy: If you use a VPN or proxy, try disconnecting it temporarily as it can affect authorization.

If after trying these steps you are still blocked with the authorization message, it could be a deeper account or server-related issue. At that point, contacting Ace Hardware Customer Service directly at 1-888-827-4223 or emailing [email protected] would be the best way to get personalized help to unlock your account3.

Let me know which step you’ve tried or if you want me to guide you through any of these! Are you satisfied with these suggestions so far?