Hi there! I understand you're seeing a message that the available portal license limit has been reached when trying to sign up on the AutoKinex app. Let’s get to the bottom of this together.

This error usually means that the number of licenses or user slots available for the app or portal has been fully used up. Basically, the system limits how many users can be signed up under the current license agreement, and you’ve hit that max.

Here’s what you can try step-by-step:

1. Confirm User Status: If you or your organization already have users signed up, do a quick check if any old or inactive users can be removed or deactivated to free up a license slot.

2. Contact Admin: Usually, only an administrator with access to the license management settings can increase the number of licenses or remove current users to free licenses. So, if you’re not an admin, reaching out to your organization’s AutoKinex portal admin is the best next step.

3. Reach Out to Support: If you are the admin or don’t have access, contacting AutoKinex customer service at 1-833-44-KINEX can help clarify your current license status and options for upgrades or adjustments.

4. Check for Account Limits: Sometimes there are device or session limits that can also trigger similar errors, so confirming those settings with your admin might help.

Since this is about licensing limits, it’s mostly on the backend or admin control side, and regular users can’t bypass that limit themselves.

Let me know if you have admin access or need help contacting support, and I’ll guide you further! Are you an admin, or do you know who manages your AutoKinex account?