Hi there! I understand you’re having trouble with the Tembo app not staying loaded when you’re logged in. Let’s get to the bottom of this together.

Could you let me know what specific device you’re using? Also, have you encountered any error messages when the app fails to stay logged in? Any additional details would really help me assist you better!

Won’t stay loaded

Thanks for the clarification! It sounds like the app is possibly crashing or failing to maintain your session. Let’s try a few steps to troubleshoot this issue.

1. Restart the App: Close the Tembo app completely and then reopen it. Sometimes, a simple restart can resolve temporary glitches.

2. Check for Updates: Make sure that both your iOS and the Tembo app are updated to the latest versions. To check for app updates, go to the App Store, tap on your profile icon, and scroll down to see if the Tembo app has an update available.

3. Reboot Your iPhone: Restarting your device can help with various performance issues. Just hold down the power button until you see the "slide to power off" option, and then turn it back on.

4. Clear App Cache: If the app has a cache-cleaning option within its settings, try clearing that. This can sometimes fix loading issues.

5. Reinstall the App: If the above steps don't work, try uninstalling and then reinstalling the Tembo app. This can resolve any corrupted files within the app.

6. Check Your Internet Connection: Make sure you have a stable internet connection, as interruptions can cause issues with loading.

After trying these steps, let me know if the issue persists or if you encounter any specific error messages. I'm here to help!