Hi there! I understand you're having some trouble with your LuvLink lamp not responding when you touch the top, even though you can still send love messages from your iPad. Let's work through this together!

First, could you let me know if the lamp shows any lights when you try to activate it by touching the top? Also, have you tried any troubleshooting steps so far, like resetting the lamp or checking the app on your iPad for any specific error messages?

Once I have a bit more detail, I'll be able to help you more effectively!

Only works with the app

Thank you for the quick response! Since your LuvLink lamp only works with the app, it sounds like it might not be detecting touch input properly. Here are some steps we can try to troubleshoot this issue:

1. Check Wi-Fi Connection: Make sure your lamp is connected to the same Wi-Fi network as your iPad. You can verify this in the LuvLink app. If the lamp is red, it might not be connected to Wi-Fi properly, which could affect its touch functionality.

2. Reset the Lamp: Sometimes a simple reset can do wonders. To reset your LuvLink lamp:
- Unplug the lamp for about 10 seconds.
- Plug it back in and wait for the light to come on.
- Use the app to see if it recognizes the lamp again and try touching the top.

3. Check for App Updates: Ensure that your LuvLink app on your iPad is up to date. Outdated apps can result in performance issues.

4. Re-setup if Necessary: If the lamp isn't detected properly, you may need to follow the setup instructions again. You can find detailed steps here.

If these steps don't resolve the issue, we might consider deeper troubleshooting, which may involve checking device compatibility or looking for any known issues.

Let me know how it goes, or if you’d like more information on any of these steps!