Hi there! I’m sorry to hear that you’re having trouble with the MyEvive app. It can be really frustrating when you can't log in.

From what you’ve described, it sounds like you're stuck on the login screen and may not be able to enter your credentials. Let’s see if we can fix this together.

1. Restart the App: Sometimes, simply closing the app completely and reopening it can resolve minor glitches. So, please try that first.

2. Check Network Connection: Make sure that you have a stable internet connection. If you're using mobile data, try switching to Wi-Fi, or vice versa.

3. Clear Cache: It might help to clear the app's cache. Here’s how:
- Go to Settings on your device.
- Tap on Apps or Applications.
- Find and tap on MyEvive.
- Tap on Storage and then select Clear Cache.

4. Forgot Password: If you think it might be a login issue (such as an incorrect password), you can use the "Forgot Password?" option.
- Just tap on “Forgot Password?”, enter your registered email address, and follow the prompts to reset your password. This can sometimes help you get past login obstacles.

If you've tried all these and the app is still not letting you log in, there might be a larger issue at play. You may want to reach out to MyEvive support at [email protected] or call them at (844) 520-0601, which is available Monday to Friday, 9 AM - 5 PM CST.

Are you satisfied with the solution I provided, or is there anything else you’d like assistance with?