Hi there! Let's figure out why you have no sound on the 6abc Philadelphia app on your Android device with WebKit and Android 10. Just to start, is the sound missing only in the 6abc app, or is your device’s sound not working at all? Also, have you checked if the app’s volume is muted or very low? Sometimes the app and device volume settings can cause this issue.

Meanwhile, here are some steps to try that usually help:

1. Check Device Volume: Make sure your phone’s volume is turned up and not muted. Try playing sound from other apps to confirm.

2. App Volume Controls: Some apps have their own volume controls. Open the 6abc app and see if there’s a volume slider or mute button inside.

3. Restart the App: Fully close the 6abc app (remove it from recent apps) and reopen it.

4. Restart Your Device: A quick reboot of your Android phone can fix many sound glitches.

5. Update App: Ensure you have the latest version of the 6abc app installed. You can check the Google Play Store for any updates.

6. Clear Cache: Go to Settings > Apps > 6abc Philadelphia > Storage > Clear Cache. This won't delete your data but can fix corrupted temporary files.

7. Permissions: Check if the app has permission to use the microphone or audio features. Settings > Apps > 6abc Philadelphia > Permissions.

If you’ve already tried these, just let me know what steps you’ve taken so far, and we can dig deeper. Also, you might want to make sure your Android 10 system is up to date, as updates often fix compatibility issues.

Are you able to try these out? Let me know how it goes or if you need me to guide you through any of the steps!

No sound

Thanks for your patience. Since you mentioned "No sound" on the 6abc Philadelphia app and you’re using an Android device with WebKit on Android 10, let's try some focused fixes based on what I've found:

1. Check Streaming App Settings: Sometimes the app might encounter streaming issues causing audio loss. Make sure you have the latest version of the 6abc Philadelphia app installed from the Google Play Store. Updates often fix bugs related to playback and sound.

2. Network Connection: A weak or intermittent internet connection can cause streaming problems, including no audio. Try switching between Wi-Fi and mobile data to see if the sound returns.

3. Clear App Cache and Data: Go to your device’s Settings > Apps > 6abc Philadelphia > Storage > Clear Cache. If that doesn't work, you can try Clear Data, but that will reset the app settings.

4. Restart Your Device: Restarting clears temporary software glitches that might be affecting audio playback.

5. Check Permissions: Verify that the app has permission to access your device’s audio features. While the app plays sound, it might need microphone or audio permissions. Go to Settings > Apps > 6abc Philadelphia > Permissions and grant necessary permissions.

6. Check for System Updates: Ensure your Android OS version is updated beyond 10 (if possible), or patches installed, since older versions may face compatibility issues with newer apps1.

If after trying these the sound issue persists, it might be an issue from the app's end or the streaming service itself. In that case, you can report the problem directly through 6abc’s support form here: https://6abc.com/post/6abc-help-streaming-i-cant-get-my-stream-to-work-why-doesnt-app/11129254/.

Could you try these steps and let me know if the sound comes back? If it doesn't, I can assist further or help you escalate to 6abc’s support team. Are you satisfied with these suggestions so far?