Hi there! I see you're having trouble opening your claims on the Wellcare+ app on your iPhone 15. Let's get this sorted out together.

To start, can you tell me if the app opens normally but just won’t display the claims, or does it crash or freeze when you try? Also, have you tried any troubleshooting steps already, such as restarting the app or your phone?

In the meantime, here’s a quick step-by-step to try:

1. Check for App Updates: Go to the App Store, search for Wellcare+, and see if there’s an update available. Sometimes updates fix bugs related to claim viewing.

2. Restart the App: Close the app completely by swiping it out of the app switcher, then reopen it.

3. Restart your iPhone: Press and hold the side button and either volume button, then slide to power off. Turn it back on after a minute.

4. Check your Internet Connection: Make sure you have a stable Wi-Fi or cellular connection, as claim data needs the internet to load.

5. Log out and Back In: If possible, sign out of the app and then sign back in. This refreshes your session and account info.

6. Reinstall the App: If none of the above help, uninstall the Wellcare+ app and then reinstall it from the App Store.

If you get stuck or see any error messages during these steps, please let me know. I’m here to help!

Are you able to try these and share what happens?