Hello! I understand you're having trouble with BEAM crashing shortly after starting an edit on your iPad. Let's work together to get this sorted out.
First, could you please provide me with some additional details? Specifically:
1. What version of the BEAM app are you using? 2. Have you tried any troubleshooting steps so far, like restarting the app or your iPad? 3. Are you currently connected to Wi-Fi or using mobile data?
Once I have a bit more information, I can guide you through some potential solutions!
I’m on Wi-Fi. Beam has just been downloaded so must be latest I think. iPad had an update last week . Have removed and reinstalled beam . Shut down iPad and restarted. Edited one photo successfully, then constant crashes.
Thank you for the information! Since you've already removed and reinstalled the app, let's consider a few more options that might help stabilize the app for you.
1. Force Close BEAM: Sometimes, simply force closing the app can help. To do this, swipe up from the bottom of your screen and pause in the middle to bring up the app switcher. Find BEAM, then swipe it off the screen to close it completely. After that, reopen BEAM and see if the issue persists.
2. Free Up Space: Ensure that your iPad has enough storage space. If your device is low on storage, it can cause apps to crash. You can check this by going to Settings > General > iPad Storage. If you're low on space, consider deleting unused apps or files.
3. Reset All Settings: If neither of the above steps works, you might want to consider resetting all settings on your iPad. This won’t delete your data, but it will reset system settings (like Wi-Fi passwords and wallpaper). You can do this by going to Settings > General > Reset > Reset All Settings.
4. Check for App Updates: Since you just downloaded the app and it appears up to date, it might be worth checking for any new updates that have been released since you downloaded BEAM. Sometimes, developers push out updates to fix bugs that could lead to crashes.
5. Contact BEAM Support: If the crashes continue, it may be worth reaching out directly to BEAM support. They can often provide more tailored support for ongoing app issues. You can contact them at | [email protected].
Let me know how these steps go, and if you still experience crashes, we can explore deeper troubleshooting!
Comments
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
Followed by
Hello! I understand you're having trouble with BEAM crashing shortly after starting an edit on your iPad. Let's work together to get this sorted out.
First, could you please provide me with some additional details? Specifically:
1. What version of the BEAM app are you using?
2. Have you tried any troubleshooting steps so far, like restarting the app or your iPad?
3. Are you currently connected to Wi-Fi or using mobile data?
Once I have a bit more information, I can guide you through some potential solutions!
I’m on Wi-Fi. Beam has just been downloaded so must be latest I think. iPad had an update last week . Have removed and reinstalled beam . Shut down iPad and restarted. Edited one photo successfully, then constant crashes.
Daniel Otega
Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...
Followed by
Thank you for the information! Since you've already removed and reinstalled the app, let's consider a few more options that might help stabilize the app for you.
1. Force Close BEAM: Sometimes, simply force closing the app can help. To do this, swipe up from the bottom of your screen and pause in the middle to bring up the app switcher. Find BEAM, then swipe it off the screen to close it completely. After that, reopen BEAM and see if the issue persists.
2. Free Up Space: Ensure that your iPad has enough storage space. If your device is low on storage, it can cause apps to crash. You can check this by going to Settings > General > iPad Storage. If you're low on space, consider deleting unused apps or files.
3. Reset All Settings: If neither of the above steps works, you might want to consider resetting all settings on your iPad. This won’t delete your data, but it will reset system settings (like Wi-Fi passwords and wallpaper). You can do this by going to Settings > General > Reset > Reset All Settings.
4. Check for App Updates: Since you just downloaded the app and it appears up to date, it might be worth checking for any new updates that have been released since you downloaded BEAM. Sometimes, developers push out updates to fix bugs that could lead to crashes.
5. Contact BEAM Support: If the crashes continue, it may be worth reaching out directly to BEAM support. They can often provide more tailored support for ongoing app issues. You can contact them at | [email protected].
Let me know how these steps go, and if you still experience crashes, we can explore deeper troubleshooting!