Hello! I understand you're experiencing freezing issues with the FitMe app website. To help you better, could you tell me if the freeze happens when you visit a particular page, during login, or while using specific functions like starting a workout or viewing your profile?

Meanwhile, here are some general steps you can try on your Windows 10 device to resolve website freezing:

1. Clear your browser cache and cookies. Sometimes, stored data can cause loading conflicts.
2. Try accessing the site using a different browser (like Chrome, Edge, or Firefox) to see if the issue persists.
3. Disable any browser extensions or add-ons temporarily, as some can interfere with website scripts.
4. Ensure your internet connection is stable; you might want to do a quick speed test.
5. Make sure your browser and Windows OS are up to date.
6. Restart your computer; this can clear temporary glitches.

If the problem continues, let me know if you have tried any of these or if the freezing happens with other websites too. That way, I can suggest deeper troubleshooting steps or look into possible FitMe server-side issues.

Are you satisfied with these initial suggestions? I’m here to assist further.