Hi there! I understand that when you try to save an item with a 'title' in the ShopLook app, the usual dropdown menu with previously saved names isn't appearing anymore. Let’s work together to get that back for you.

To help you best, could you tell me a bit more? For example:
- Is this issue happening only on your Windows device using WebKit browser?
- Has anything changed recently, like browser updates, ShopLook app updates, or clearing of cache?
- Do you see any error messages or just no dropdown at all?

Meanwhile, here are some steps we can try to resolve this:

1. Refresh & Re-log: Sometimes the data for dropdown suggestions is cached locally or in your session. Log out of ShopLook, close the browser, reopen it, and log back in. Then try saving an item again to see if the dropdown appears.

2. Check Browser Settings: Make sure your browser allows local data storage (cookies/cache), as this could prevent past entries from being saved and thus not show suggestions.

3. Clear Cache selectively: Instead of full clearing, try clearing cached data related specifically to ShopLook. This can help if there was corrupted data blocking the dropdown.

4. Browser Testing: Since you’re on WebKit-based browser on Windows, do you have access to another browser like Chrome or Edge? Testing there can help determine if the problem is browser-specific.

5. App Version: If you are using an app version inside the browser or a specific ShopLook app, make sure it’s updated to the latest version.

If you’ve already tried these or the dropdown still doesn't appear, it may be related to a backend or account-specific issue. In that case, I can assist in escalating the problem or checking if this is a known bug currently being handled.

Please let me know what you’ve tried and what you observe—we’ll get this dropdown menu working again! Are you able to share those details?

on the day this happened i was typing a name into the bar and i realized i was spelling it wrong so i went to delete it and from then on my drop down menu disappeared

Thanks for sharing that detail—so it sounds like the dropdown menu disappeared immediately after you corrected a typo by deleting letters from the title bar. That gives us a clearer picture.

This kind of dropdown menu generally relies on a combination of your typing history saved locally in the browser and ShopLook’s own saved entries. Sometimes, when you edit or delete text abruptly, the suggestion mechanism can temporarily stop working or lose track of those past entries.

Here’s what I recommend trying to restore that dropdown menu:

1. Reload and Log Out/In: As a quick reset, log out of your ShopLook account, close the browser completely, reopen it, and log back in. Then try typing a title again and see if suggestions appear.

2. Check Autocomplete Settings: Since you are on a WebKit browser on Windows, check that the browser’s autocomplete or autofill settings for form fields are enabled. If these are disabled, the browser may not show previous input suggestions.

3. Try a Different Browser: Use a browser like Chrome or Edge to log into ShopLook and see if the dropdown list appears when you start typing. This helps identify if the issue is browser-specific.

4. Avoid Rapid Deletion: When typing titles, try deleting slowly or hitting backspace gently to see if that helps the dropdown menu reappear. Sometimes, fast input changes can confuse the suggestion system.

5. Clear ShopLook-Specific Cache: Try clearing just the cache and cookies for the ShopLook site rather than the entire browser on your WebKit browser. Corrupted or outdated cache can interfere with features like suggestions.

If none of these steps restores the dropdown menu, it may be a bug triggered by that specific editing behavior. The recently reported discussions for similar dropdown disappearances in related platforms (like Shopify) hint that this can happen, but a direct fix might require a backend update from ShopLook’s side1.

Would you be comfortable with me escalating this issue to ShopLook's development team if the above doesn’t help? Also, let me know if you’d like instructions on checking your browser’s autocomplete settings in more detail!

Are you satisfied with these next steps or want me to help further right now?

how do i check the autofill section on my computer

Great question! Since you’re using a WebKit-based browser on Windows, I’ll guide you on how to check the autofill (autocomplete) settings step-by-step. This will help ensure your browser is set up to remember and suggest previously typed titles when you’re saving items in ShopLook.

Here’s how to check and enable autofill settings:

1. Open your browser settings:
- Since you’re on Windows using a WebKit browser (like Safari is rare on Windows, but some browsers use WebKit), you can usually access settings by clicking on the menu icon (three dots or lines) at the top-right corner of your browser window, then select “Settings” or “Preferences.”

2. Find Autofill or Autocomplete settings:
- Look for a section called “Autofill,” “Forms and Autofill,” or “Privacy & Security.” This is where autofill options are usually managed.

3. Check form/autofill settings:
- Make sure options like “Save and fill form data” or “Autofill forms” are enabled.
- Specifically, ensure that “Autofill form data” or similar settings for addresses, names, and other text entries are turned on.

4. Confirm that cookies and site data are enabled:
- Since autofill suggestions often rely on storing small amounts of data, check that your browser isn’t blocking cookies or site data for ShopLook. This will help keep your previous entries and show suggestions.

If you let me know the exact name of your browser, I can provide even more precise steps tailored for that program.

If you want a quick guide on Chrome’s autofill as a similar example, here is a quick summary from Business Insider on how to set it up on Windows browsers: just go to settings > Autofill > and toggle on autofill options4.

Would you like me to guide you through checking these settings in your specific browser now?

i dont see autofill form data or any of those things you mentioned

Thanks for letting me know! Since you don’t see the typical “Autofill form data” options in your WebKit browser on Windows, it’s possible the browser’s settings interface differs or that some Autofill features aren’t exposed clearly.

Based on recent discussions in the ShopLook community, autofill suggestions like dropdown menus sometimes depend more on the app’s own saved data combined with basic browser input history, rather than a formal “Autofill” setting in the browser itself1.

Here’s what I suggest next:

1. Try Checking Browser’s Input History:
Many browsers have a feature where they remember what you typed in form fields if autocomplete is enabled. This is often separate from full autofill settings. Usually, it’s on by default unless you or a tool cleared the history.

2. Look at Privacy or Security Settings:
Sometimes, disabling “Do Not Track” or strict privacy settings can block saving form input history. Check if you have any strict privacy mode enabled or extensions blocking site data.

3. Test on Another Browser:
To isolate if this is specific to your current browser, test the ShopLook app on Chrome or Edge on your Windows device. Chrome, for example, has clearer autofill and autocomplete settings2.

4. Check ShopLook’s Recent Bugs or Updates:
This may be a smaller issue tied to ShopLook itself. You can check ShopLook’s recent bug reports or updates forum to see if there is an ongoing investigation about dropdown or autofill issues1.

If you want, I can help guide you through testing in Chrome or check your current privacy settings step-by-step. Would that be helpful? Or do you want me to escalate this to the ShopLook support team for a closer look?

Where can I locate autofill settings on ShopLook?

Thanks for your question about where to find autofill settings in the ShopLook app!

ShopLook itself doesn’t have a specific "autofill" setting inside the app or website for previously saved titles. The dropdown suggestions you used to see mostly come from the browser or device remembering your past inputs combined with ShopLook’s own saved data for titles.

However, you can check or manage your profile and general settings within ShopLook by following these steps:
1. Go to your ShopLook dashboard at shoplook.io/dashboard
2. Click on the settings icon
3. Select “Edit profile”

This area helps with your account info but doesn’t specifically control autofill dropdown behavior.

For autofill related to form fields and dropdown menu suggestions, you will need to rely on your browser’s autofill or autocomplete settings, which handle remembering past inputs for forms like the title field you mentioned. If you want, I can help you review or adjust those browser settings.

If you want to explore more about managing account and site settings on ShopLook, here’s their accounts & settings help page:
ShopLook Accounts & Settings

Would you like me to walk you through adjusting browser autofill settings specifically to help restore those dropdown title suggestions?

help me adjust browser settings please

Absolutely! I’d be happy to guide you through adjusting your browser settings to help restore those dropdown title suggestions in ShopLook. Since you’re using a WebKit-based browser on Windows, the exact menus might vary a bit, but here’s a general step-by-step approach to enabling and checking the important settings related to autofill and form suggestions:

### Step 1: Open Your Browser Settings
- Click the menu icon (usually three dots or lines) at the top-right corner of your browser window.
- Choose “Settings” or “Preferences” from the dropdown menu.

### Step 2: Locate Privacy or Autofill Settings
- Look for sections named Privacy & Security, Autofill, or Forms and Autofill.
- Since you mentioned not seeing specific autofill form data options, focus on Privacy & Security first to ensure nothing blocks saving form data.

### Step 3: Enable Autofill or Form Suggestions
- Check that options such as Save form data, Autofill forms, or Autocomplete are toggled on.
- Also, make sure Cookies and Site Data settings are enabled or at least allowed for ShopLook to store small bits of data that help with remembering past inputs.

### Step 4: Clear Site Data for ShopLook (Optional but Helpful)
- In Privacy & Security, find Cookies and Site Data or Clear browsing data.
- You can clear cached data and cookies specifically for ShopLook’s site to fix any corrupted saved data causing dropdown issues without affecting all sites.

### Step 5: Test the Dropdown on ShopLook
- After adjusting these settings, go back to ShopLook.
- Try typing a title in the item save bar to see if previous entries appear in the dropdown.

If you can tell me the exact browser you're using (for example, Safari for Windows is unusual but possible, or another WebKit-based browser), I can provide even more precise, tailored instructions.

By the way, here’s ShopLook’s official accounts & settings page for reference if you want to explore more about your profile and site settings:
ShopLook Accounts & Settings

Would you like me to walk you through these steps directly on your browser if you tell me its name? Or if you want, I can also help you try with another browser like Chrome to compare behavior.

its not working

I hear you—it’s disappointing that adjusting the browser settings hasn’t brought back the dropdown suggestions for saved titles in ShopLook. Since we’ve walked through the common browser side fixes without success, this might be an issue tied more closely to ShopLook itself.

Here’s what I recommend as the next step:

1. Check ShopLook’s Known Issues and Troubleshooting Pages:
Sometimes dropdown or autocomplete problems are part of ongoing issues that ShopLook is aware of and working on. You can view their FAQs and troubleshooting info here:
ShopLook FAQs & Troubleshooting

2. Report the Issue to ShopLook Support:
Since your dropdown disappeared right after editing a title, it could be a bug. Reporting this directly helps their developers prioritize a fix. You can contact ShopLook support through their help page here:
ShopLook Help & Contact

3. Try Alternative Browsers or Devices as a Temporary Workaround:
While the fix is underway, using Chrome or Edge browsers on your Windows PC or trying ShopLook on a different device might restore the dropdown behavior temporarily.

If you want, I can assist you in drafting a support message or guide you through submitting it, so ShopLook has all the details needed.

Are you comfortable with trying these steps next? Or would you prefer that I help escalate this issue right now?

This has nothing to do with Shoplook. This was your browser cache saving inputs- and why it's not happening now is because your cache cleared. This is not a feature of Shoplook (saved input fields). It's all local on your browser when it happens.  this is the response i got from shoplook

Thanks for sharing that response from ShopLook—it clarifies a lot! Essentially, the dropdown of previously entered titles you used to see is a function of your browser’s local cache and input history, not a feature built into the ShopLook app itself. When browser cache or history gets cleared, those saved inputs and dropdown suggestions get removed, which explains why the dropdown disappeared after you edited and probably triggered a cache reset.

To summarize and clarify for you:

1. Browser Cache and Input History:
Your browser saves form inputs like titles you type so it can suggest them next time. That info is stored locally on your computer/browser.

2. Cache Clearing Removes Saved Inputs:
If you clear your browser cache, history, or use private/incognito modes, the saved inputs are wiped out, so dropdown suggestions won’t appear.

3. This Is Not Controlled by ShopLook:
ShopLook itself doesn’t save or manage these dropdown suggestions—it relies on your browser to do that.

Since the dropdown disappeared after you deleted the typed input, it’s likely that action involved either clearing some cached data or changing form input history in your browser, which caused the suggestions to vanish.

---

### How to help restore these dropdown suggestions going forward:

- Avoid clearing browser cache or form histories if you want to keep saved input suggestions.

- Check your browser’s autocomplete/input history function is enabled:
Most browsers save form inputs by default unless you’ve disabled this feature or are in private browsing mode.

- Use a browser with robust input history support:
For example, Chrome and Edge typically save form input history and show dropdown lists reliably.

Unfortunately, once the cache and input history for those titles are cleared, the dropdown suggestions for them can't be restored—they build up again gradually as you type and save new titles over time.

---

If you want, I can help you check your browser settings again for ensuring autocomplete/input history is enabled so that new titles you enter will be saved and suggested in the future. Would that be helpful? Or is there anything else about this you’d like to explore?

help me check my browser settings again for ensuring autocomplete/input history is enabled so that new titles you enter will be saved and suggested in the future

Thanks for asking! Let’s make sure your browser on Windows has autocomplete/input history enabled so future titles you type into ShopLook will be saved and suggested. Since you’re using a WebKit-based browser (which can behave like Chrome), I’ll guide you with steps similar to Chrome settings, as the process will be close.

Here’s how to check and enable autocomplete/input history in most modern browsers:

1. Open Browser Settings:
- Click on the three-dot menu (usually top-right corner).
- Select “Settings” from the dropdown.

2. Navigate to Autofill or Privacy:
- Look for sections named Autofill, Privacy and Security, or Advanced Settings.
- Under Autofill, you’ll find form data, passwords, and addresses options.

3. Enable Autofill for Forms:
- Make sure options like “Autofill forms” or “Save and fill form data” are turned on.
- This setting allows the browser to remember text you enter in form fields and suggest it next time.

4. Check Privacy Settings:
- In Privacy or Security settings, ensure that cookies and site data are allowed.
- If cookies or site data are blocked, your browser might not save the past inputs needed for autocomplete.

5. Avoid Using Incognito or Private Mode:
- These modes do not save form entries or browsing history, so autocomplete won’t have any saved inputs.

If you want a visual walkthrough, here is a useful video tutorial on enabling autofill in Chrome on Windows which is quite similar for WebKit browsers:
How To Enable Or Disable Autofill On The Google Chrome Web Browser 2

If you tell me the exact browser name you're using, I can provide even more specific instructions.

Would you like to try these steps together?