Hi! I see you're having trouble logging in to the MadFit app because of an error message saying, "You are already subscribed to 3 monthly." Let's work together to get this sorted out.

To start, could you tell me if you have tried logging in from the same device or multiple devices? Also, have you recently purchased or canceled any subscriptions related to MadFit? This info will help me understand the scenario better.

Meanwhile, here are some steps that usually help with subscription conflicts:

1. Check your account subscriptions: Sometimes, the system may think you have multiple active monthly subscriptions. Log in to your account via the MadFit website on your Windows device browser and review your active subscriptions. If you see duplicates, cancel the extras.

2. Clear browser cache and cookies: Since you're on a WebKit browser on Windows 10, clearing your cache can help remove old session info:
- Open your browser settings.
- Find the privacy or history section.
- Clear browsing data, including cache and cookies.
- Then, try logging in again.

3. Try a different browser or incognito/private mode: Sometimes browser extensions or previous sessions can cause login glitches.

4. Contact MadFit support via app or website: If you actually do have only one subscription and the error persists, it might be a backend issue where the system incorrectly detects multiple subscriptions.

Do you know if you have more than one subscription, or if someone else uses the same account? Let me know what you find or if you want me to walk you through any of these steps!

recently purchased subscriptions related to MadFit?

Thanks for confirming about your recent subscription purchases for MadFit. There haven't been any widely announced or significant changes to the subscription system recently that would explain this error from the latest update news. However, some improvements and new features have been introduced in the app in the past few days, but nothing directly related to subscription management1 2.

Given this, the error message "You are already subscribed to 3 monthly" likely relates to your account having multiple active monthly subscriptions detected by the backend system, or a glitch from the recent subscription purchase.

Here’s what I recommend next on your Windows device with your WebKit browser:

1. Log into your account on the MadFit website: Use your browser to access your account settings and carefully review your active subscriptions. Cancel any duplicates if you see more than one monthly subscription active.

2. Check payment history: Confirm your purchase receipts and payment records for multiple charges that might indicate repeated subscriptions.

3. If the subscriptions and payment history look fine:
- Clear your browser's cache and cookies again.
- Try logging in through an incognito/private window or a different browser to rule out session conflicts.

4. Contact MadFit customer support directly: Since this could be an account-specific backend issue, MadFit customer support can manually review and adjust your subscription data to fix the error.

Would you like me to guide you through checking your subscriptions on the website? Or is there anything specific you’ve already tried from these steps? I’m here to help!

Issues with MadFit app subscription renewal?

Thanks for asking about subscription renewal issues with the MadFit app. Here's what I've gathered that can help explain and maybe resolve what you're facing:

1. Automatic Renewal: MadFit subscriptions are set to automatically renew unless you manually cancel before the renewal date. Keep in mind, no refunds or prorated fees are granted if you miss canceling in time1.

2. Login and Data Resets: Some users have reported that around a month before their subscription renewal, the app logged them out and reset workout data. This seems to be a rare glitch reported on iOS but could impact your account access if happening on Windows via browser2.

3. Managing Subscriptions: After payment, users can modify their subscriptions, including turning off auto-renewal, from their account settings on the app or website8.

Given your error about being subscribed to 3 monthly plans, it’s possible the system has trouble with subscription management or renewal detection.

Here’s what I suggest on your Windows device using WebKit browser:

- Verify Active Subscriptions: Log into your account on the MadFit website and check your subscription page carefully for multiple active monthly plans. Cancel any extra subscriptions that may be unintended.

- Turn Off Auto-Renew: If you want to avoid immediate renewals while sorting this out, disable auto-renewal in your account settings.

- Clear Cache and Cookies: If you've not done this recently, clear your browser’s cache and cookies to remove any stored session data that might cause login or subscription conflicts.

- Try Incognito Mode or Different Browsers: Sometimes, browser-related issues can cause subscription recognition problems.

- Reach Out to Support: If everything looks fine in your account but the error persists, contacting MadFit’s support team directly is a good step. They can check backend account data and fix any discrepancies5.

Would you like me to assist you step-by-step with logging into your account to check subscriptions? Or is there another part of the renewal process you want to focus on?