Hi there! I see you’re having some trouble with Bluetooth connectivity for the TravelSax 2 app. I’m here to help you get that sorted out. To get started, could you tell me a bit more about the issue you’re facing? For example:

- Are you unable to pair your TravelSax 2 device with your phone’s Bluetooth?
- Is the connection pairing but you don’t get any sound through the app?
- Or is it more that the sound is delayed or cutting out once connected?

Knowing these details will help me guide you more precisely. Meanwhile, here’s a general step-by-step approach to troubleshoot Bluetooth pairing issues on your Android 10 device with the TravelSax 2 app:

1. Restart Bluetooth on your phone: Go to your phone’s Bluetooth settings, switch Bluetooth off, wait a few seconds, and switch it back on.

2. Ensure TravelSax 2 device is powered on and in pairing mode: Some users recommend pressing the dedicated Bluetooth shortcut button on the TravelSax 2 to be sure it’s ready to pair—look for a green stripe or indicator on the device when it’s searching.

3. Check the distance and obstacles: Keep the TravelSax 2 and your phone within 6 meters (about 20 feet) and avoid walls or metal objects between them, as these can interfere with Bluetooth signals.

4. Forget or unpair any previous Bluetooth connections: On your phone, in the Bluetooth settings, remove or forget the TravelSax 2 device if it shows up there already, then attempt pairing fresh.

5. Make sure your TravelSax 2 app is updated to the latest version: Updates often fix bugs related to connectivity.

6. Avoid multiple simultaneous Bluetooth connections: Since sometimes the phone can only handle one audio Bluetooth device at a time, close any other apps or disconnect other Bluetooth audio devices.

7. Volume and app-specific settings: In the TravelSax 2 app, check that the volume is turned up and the device is properly selected as the audio output.

If you’ve already tried these steps or if the problem persists, let me know exactly which ones you’ve done and what you observed—then we can dive deeper with more specific fixes or check for any app or device settings that need adjustment.

Looking forward to your reply!