To resolve the issue where the Bolt app is not connecting to the internet or 4G, follow these steps:

Check Network Connection

1. Verify Cellular Data: Ensure that cellular data is enabled on your device. Go to Settings > Cellular and check if Cellular Data is turned on.

2. Switch Airplane Mode: Sometimes toggling Airplane Mode can help. Go to Settings > Airplane Mode and turn it on, wait a few seconds, then turn it off again.

3. Reconnect to Wi-Fi: If you are trying to connect through Wi-Fi, ensure your device is connected to a network. Go to Settings > Wi-Fi, and check that you are connected.

Restart the Device

4. Restart Your iPhone: A simple restart can fix many connectivity issues. Press and hold the side button and either volume button until the slider appears, then slide to power off. After a minute, turn it back on.

Update the Bolt App

5. Check for App Updates: Ensure the Bolt app is the latest version. Open the App Store, tap on your profile picture, and scroll to see if there are any updates for Bolt.

Reinstall the App

6. Delete and Reinstall Bolt: If the app is still not connecting, try uninstalling and reinstalling it. Hold the Bolt app icon until it wiggles, tap the 'X' to delete it, and then download it again from the App Store.

Reset Network Settings

7. Reset Network Settings: If issues persist, resetting your network settings may help. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Note, this will remove all saved Wi-Fi passwords.

Contact Support

8. Contact Bolt Support: If none of the above steps work, it may be necessary to contact Bolt’s customer support for assistance.

Executing these steps should resolve connectivity issues with the Bolt app on your iPhone. If the problem continues after trying these resolutions, reach out for further technical support. - [learn more]