Hi there! I’m Daniel Otega, here to help you get your Showmax app working on your Android device. Can you tell me a bit more about what exactly is happening when you try to use the app? For example, is it not loading at all, crashing, buffering, or showing an error message?

Meanwhile, I can suggest some general steps that often fix common issues with the Showmax app on Android 12:

1. Restart Your Device: A simple restart can clear temporary glitches.
2. Check Your Internet Connection: Make sure your Wi-Fi or mobile data is working well. Try loading other sites or apps to confirm.
3. Clear App Cache and Data: Go to Settings > Apps > Showmax > Storage, then tap "Clear Cache" and "Clear Data." This can resolve corrupt temporary files.
4. Update the Showmax App: Open Google Play Store, search for Showmax, and install any available updates.
5. Reinstall the App: If updating doesn’t help, uninstall Showmax, restart your device, then reinstall it from the Play Store.
6. Check for OS Updates: Sometimes app issues can be fixed by installing the latest Android updates in Settings > System > Software Update.
7. Verify Your Subscription: Make sure your Showmax account is active and logged in properly.

Could you try these and let me know which step you’re on or if anything changes? This will help me guide you further.

If you want, I can also share a concise troubleshooting video for visual steps. Just let me know!