[Slotomania] Computer freezes after signing in

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Lilly Duerrmeier
1 year ago In Slotomania
computer freezes after signing in

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

Hello! I'm sorry to hear that your computer freezes after signing into Slotomania. Let's work together to resolve this issue.

To start, can you tell me which web browser you are using to access Slotomania? Also, have you recently made any updates to your operating system or browser? This information will help narrow down the potential causes and solutions.

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Lilly Duerrmeier
1 year ago

using fire fox. no changes don

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

View Profile
1 year ago

Thank you for the information! Since you’re using Firefox and experiencing freezes after signing in, let's try a few troubleshooting steps that may help resolve the issue.

1. Clear Cache and Cookies: Sometimes, corrupted cache or cookies can cause freezing issues. To clear your cache and cookies in Firefox, follow these steps:
- Open Firefox and click on the three horizontal lines in the top-right corner.
- Select “Settings.”
- Scroll down to “Privacy & Security” and look for “Cookies and Site Data.”
- Click on “Clear Data,” then select “Cached Web Content” and “Cookies,” and click “Clear.”

2. Disable Hardware Acceleration: This can sometimes help with performance issues:
- In the Firefox menu, go to "Settings."
- Scroll down to "Performance."
- Uncheck the box that says “Use recommended performance settings.”
- Then uncheck “Use hardware acceleration when available.”
- Restart Firefox for the changes to take effect.

3. Check for Extensions: Sometimes, browser extensions/plugins can interfere with the operation of games like Slotomania. You might want to temporarily disable any extensions:
- Go to the Firefox Menu and select “Add-ons.”
- Click on "Extensions," and disable any that you have enabled.

4. Reboot your Computer: If you haven't already done so, restart your computer to ensure any temporary issues are resolved.

After trying these steps, please let me know if the issue persists or if you encounter any other problems!

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