[Slotomania] LOGGING ON /PLAYING BUT LOSING CONTACT WHEN SIGING OFF

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NORMAN CROWSON
4 months ago In Slotomania
LOGGING ON /PLAYING BUT LOSING CONTACT WHEN SIGING OFF

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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4 months ago

Hi there! I understand you're experiencing issues with Slotomania where the app loses connection when you try to sign off. Just to clarify, is the problem that the app disconnects or crashes right when you log out, or does it happen during gameplay as well? Also, are you using the web version on your Windows 10 machine or a mobile app?

Meanwhile, based on what you described, here are some initial steps that often help resolve connection drop issues:

1. Restart your Windows device: A simple reboot can refresh network connections and clear temporary glitches.

2. Check your internet connection: Even if it seems stable, try switching between Wi-Fi and wired connection if possible, or reconnect your router/modem to refresh the network.

3. Clear browser cache: Since you're using WebKit on Windows 10, clearing the browser cache and cookies can fix corrupted data that might cause disconnects.

4. If you are using a web version, try accessing Slotomania from a different browser to see if the issue persists.

5. Log out and log back in carefully: Sometimes, signing out and back in after refreshing the app/browser can reset sessions properly.

If these basics don’t help, the problem could be related to corrupt app data or network settings. For apps, clearing the cache or reinstalling can be very effective, but since you're on Windows with WebKit, reinstalling means refreshing your browser or trying an alternate one.

Could you please let me know which browser exactly you are using (e.g., Safari, Edge with WebKit engine, etc.) and if you experience any error messages when the connection drops? That will help me pin down more specific fixes.

Looking forward to your reply!

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