[Rolling Stone Magazine] When I tap on a list I see the introduction to the list but not the list itself.

S
Schmidt, Kerry R
1 year ago In Rolling Stone Magazine
When I tap on a list I see the introduction to the list but not the list itself.

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I understand that you're experiencing an issue where you can see the introduction to a list but not the list itself. Let's try to figure this out together.

Could you please provide a bit more information? For example:
- What specific list are you trying to access?
- Are you using a specific browser or app?
- Have you tried refreshing the page or clearing your browser's cache?

This information can help me narrow down the possible solutions for you!

S
Schmidt, Kerry R
1 year ago

all lists. Apple iPhone

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Thank you for the details! It sounds like you're having trouble viewing lists on the Rolling Stone app on your iPhone. Let’s work through a few steps to see if we can resolve this issue.

### Step 1: Restart the App
First, let's try a simple restart. Close the Rolling Stone app completely and then reopen it. This might refresh the content and resolve the problem.

### Step 2: Check for Updates
Make sure that your app is updated to the latest version. You can do this by going to the App Store, searching for the Rolling Stone Magazine app, and checking if there’s an update available. If so, install it.

### Step 3: Clear Cache
Sometimes clearing the app's cache can help with loading issues. You can try uninstalling the Rolling Stone app and then reinstalling it from the App Store. This will give you a fresh version of the app with cleared cache.

### Step 4: Check Your Internet Connection
Ensure that your internet connection is stable. If you're on Wi-Fi, try switching to mobile data or vice versa to see if that makes a difference.

### Step 5: Contact Support
If you've tried all of the above steps and the issue persists, please reach out to our support team directly at [email protected]. They will be able to assist you with more advanced troubleshooting.

Let me know if any of these steps help! Are you satisfied with the solutions I provided?

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