[Fiorry] Telling me it doesn’t recognize my email that I used to login through apple.

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B
Bill
5 months ago In Fiorry
Telling me it doesn’t recognize my email that I used to login through apple.

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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5 months ago

Hi! I understand that you're trying to log in to the Fiorry app using your Apple login, but it’s saying it doesn’t recognize the email you used through Apple. Let's get this sorted out together.

First, could you please confirm if you are using the "Sign in with Apple" option in the Fiorry app, or are you entering the email manually? Also, are you seeing any specific error messages apart from “email not recognized”? This will help me pinpoint the issue better.

Meanwhile, here are some common steps to try:

1. Check Apple ID Email Consistency: Sometimes, the email you use for Apple's sign-in service is a private relay email (which masks your real email). Make sure the email shown in Fiorry matches your Apple account email or your private relay email under Apple ID settings.

2. Sign Out and Sign Back In: On your iPhone with iOS 18.7, go to Settings > Apple ID (your name at the top) > Scroll down and tap "Sign Out." Then sign back in with your Apple ID. This refreshes your credentials across apps.

3. Reinstall the Fiorry App: Delete the app completely, then reinstall it from the App Store. This can clear cached data that might be causing email recognition issues.

4. Update the App: Make sure your Fiorry app is updated to the latest version, as updates often fix login and verification problems.

5. Accept Apple Terms: If you’ve changed devices or haven’t used your Apple ID for a while, you might need to accept updated terms. Try logging into your Apple ID at appleid.apple.com via a browser or another Apple device to see if there are pending terms to accept1 2.

Let me know which steps you’ve tried and if you notice anything else that looks unusual. I’m here to help you through this!

B
Bill
5 months ago

Sign in with apple, option

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117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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5 months ago

Thanks for clarifying that you're using the "Sign in with Apple" option in the Fiorry app. I see from recent reports and updates that some users have experienced issues with this login method, sometimes related to app updates or privacy email forwarding settings.

Here’s what we can do to troubleshoot this specific "Sign in with Apple" recognition problem on your iPhone with iOS 18.7:

1. Check "Sign in with Apple" App Permissions and Email Forwarding
- Go to your iPhone Settings > [your name] > Password & Security > Apps Using Apple ID > find Fiorry in the list.
- Tap Fiorry, and check whether the email forwarding toggle is correctly set. If it uses your Apple private relay (the masked email), ensure Fiorry can receive forwarded mail—sometimes this breaks login recognition. You may try toggling this off and on again to reset it.

2. Manage "Sign in with Apple" Settings via Apple ID Online
- Visit appleid.apple.com and sign in with your Apple ID.
- Under Security > Apps & Services Using Apple ID, locate Fiorry and try removing it, then attempt login again from the app to prompt a fresh authorization request10.

3. Update or Reinstall Fiorry App
- Since Fiorry occasionally releases fixes to login bugs, make sure your app is updated to the latest version from the App Store. If it is, try deleting and reinstalling the app to clear any outdated cached data1.

4. Check Fiorry Account Status
- If you’ve previously registered with a manual email/password or with Apple and then changed devices or reinstalled, there may be an account sync issue. If possible, try logging in with an alternative method or contact Fiorry support directly at [email protected] for account verification.

5. Verify iOS Is Up to Date
- iOS 18.7 is quite recent, but confirm you have the latest update in Settings > General > Software Update. Sometimes minor patches fix authentication bugs.

If after these steps Fiorry still won’t recognize your Apple login email, the issue might be with the app’s backend integration of Sign in with Apple, which is known to have had hiccups previously. In that case, reaching out to Fiorry’s support team with the details and error messages can help escalate the fix.

Would you like me to guide you step-by-step through any of these options? Let me know how you'd like to proceed!

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