[Shining Nikki-Fashion Makeover] After updating, has begun crashing immediately after opening the app, can't even get to the homepage

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Dakota
after updating, has begun crashing immediately after opening the app, can't even get to the homepage

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Emily Roberts

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10 months ago

Hi there! I’m sorry to hear that your Shining Nikki app crashes right after opening, especially after the recent update. That sounds pretty inconvenient. Just to make sure I’m on the right track here, could you tell me if this happens every time you try to open the app? Also, have you already tried any fixes like restarting your device, clearing the app cache, or reinstalling the app?

Meanwhile, here are some steps we can try together to get things running smoothly again:

1. Restart Your Computer: Sometimes a simple reboot clears temporary issues.

2. Check for Windows Updates: Since you’re on Windows 10, ensure your system is fully updated:
- Go to Settings > Update & Security > Windows Update.
- Click Check for updates and install any that are available.

3. Update Graphics Drivers: Because Shining Nikki uses pretty graphics, outdated drivers can cause crashes.
- Open Device Manager (search for it on your PC).
- Find Display adapters, right-click your graphics card, and select Update driver.
- Choose Search automatically for updated driver software.

4. Run the App as Administrator:
- Right-click the Shining Nikki app shortcut.
- Choose Run as administrator.

5. Compatibility Mode:
- Right-click the app shortcut, select Properties.
- Go to the Compatibility tab.
- Check Run this program in compatibility mode for: and pick Windows 8 or Windows 7, then apply and try again.

6. Clear Cache and Reinstall (if you haven’t done this):
- Uninstall the app completely.
- Restart your PC.
- Download and install the latest version of Shining Nikki from the official source.

7. Close Background Applications:
- Sometimes other apps interfere.
- Open Task Manager (Ctrl + Shift + Esc) and close unnecessary apps, especially any heavy ones.

If none of this works, it might be related to the latest update's graphics engine upgrade, which some users have reported causing crashes. I can also help you contact Shining Nikki’s support team directly at [email protected] for any reported bugs or patches recently released.

Let me know what you’ve tried or if you want me to guide you through any of these steps! Are you satisfied with this initial solution, or should we dig a bit deeper?

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