Hello! I see you're having trouble with entering the transaction number and SSS number, and the mobile number seems to be wrong when using RCBC DiskarTech. I'd like to help you get this sorted out. To start, could you please clarify a few things?

1. Are you registering for the MySSS Card through the RCBC DiskarTech app or verifying an existing card?
2. Is the error happening when you input your SSS transaction number, your SSS number, or both?
3. Regarding the wrong mobile number, is it pre-filled automatically by the app, or are you entering it manually?

Once I have this info, I can guide you with the right steps.

In general, here's what usually helps with transaction number or SSS number issues on RCBC DiskarTech:

1. Confirm your SSS transaction number: Sometimes, the transaction number must be taken directly from your My.SSS member portal or from a confirmation you received after an SSS transaction. If you don't have this number, the app also allows skipping this step, but verification might be affected.

2. Validate your SSS number carefully: Make sure there are no typos or misplaced digits. The SSS number is typically a 10-digit number.

3. Check the mobile number: If the app shows a wrong mobile number, it might be because it pulled outdated info from your SSS profile or your previous account info. You may need to update your mobile number on your SSS profile directly through My.SSS portal or contact their customer support.

If you've confirmed your SSS transaction number and SSS number but still see mismatch errors, or the mobile number is incorrect and cannot be changed in the app, you may want to:

- Try logging out and restarting the RCBC DiskarTech app to refresh the data.
- Reinstall the app if the issue persists, to clear any cached info.
- Contact RCBC DiskarTech support or SSS directly to verify or update your profile details.

If you'd like, I can walk you through getting your transaction number again from My.SSS or assist you with further steps. Let me know what you’ve tried so far and what you prefer!

Are you satisfied with this initial guidance?

must be match the mobile number in SSS data to data of the diskartech app dat

Hi again! Yes, the mobile number in your RCBC DiskarTech app must match the one registered with your SSS profile for the system to verify your identity successfully. This is a key part of the verification process when linking your MySSS Card or SSS number to the app.

If there's a mismatch, here’s how you can resolve it step-by-step:

1. Check Your Mobile Number on SSS:
- Log in to your My.SSS account on the official SSS website.
- Navigate to your profile or contact info section and confirm the mobile number registered there.

2. Update Your Mobile Number on SSS if Needed:
- If the number is outdated or incorrect, update it on your My.SSS account. You may need to follow SSS procedures which could include uploading valid ID or requesting update assistance.

3. Refresh RCBC DiskarTech App Data:
- After confirming or updating your SSS mobile number, log out of the RCBC DiskarTech app.
- Clear the app cache or reinstall the app to ensure it fetches the latest data.
- Log back in and try linking your SSS info again.

4. Enter Accurate Transaction and SSS Numbers:
- Use the Transaction Number from your SSS transaction (available on your My.SSS account).
- Enter your 10-digit SSS number carefully.

If these steps don’t work, you might want to contact SSS customer support to check for any restrictions or contact RCBC DiskarTech support at [email protected] for further help with syncing your account details.

For extra tips, the RCBC DiskarTech FAQ and social media community groups also share useful troubleshooting on this topic1 2.

Would you like guidance on how to update your mobile number on your MySSS account or help with app settings? Are you satisfied with this solution so far?

possible can apply loan even no actual RCBC atm but you have account

Hello! You’re asking if it’s possible to apply for a loan on RCBC DiskarTech even if you don’t have an actual RCBC ATM card but you do have an account. Good question!

The great news is: Yes, you can apply for a loan through the RCBC DiskarTech app as long as you have an active and verified DiskarTech account, even without a physical RCBC ATM card. The app and its features—including loans—are accessible once your account is verified on the platform1 2.

Here’s a simple outline for you:

1. Ensure your DiskarTech account is active and fully verified within the app. Verification usually involves validating your identity with valid IDs and other necessary details.

2. Open the RCBC DiskarTech app on your Windows device (via browser or app if supported) and log in using your credentials.

3. Navigate to the loan application section within the app. Since the app functions fully without the physical card, applying for SSS loans or other loans through DiskarTech is possible as long as your account is ready.

4. Provide the required documents and information as requested for the loan application, such as your SSS number, loan amount, and repayment details.

5. Submit your loan application through the app and wait for approval notifications.

If you have not yet created your DiskarTech account, you can start with just one valid government ID and open your savings account digitally—no card needed at the start.

If you encounter issues applying for the loan without the physical card, the problem might relate to account verification or missing info in your profile, so double-check your account status.

Would you like me to guide you through opening or verifying your account in the app, or help with the loan application steps specifically?

Are you satisfied with this explanation?