Hi there! I understand you’re having trouble opening the Weather Underground app on Firefox, and it just shows a rotating circle without loading. I’d like to help you get this fixed.

To start, can you tell me if this issue is happening only with Weather Underground on Firefox, or do other websites also have trouble loading? Also, have you tried any fixes yet, like clearing the browser cache or disabling any extensions?

While I wait for that info, here’s a step-by-step approach to troubleshoot this issue on your Windows 10 device:

1. Clear Firefox Cache and Cookies:
- Click the menu button (three horizontal lines) in Firefox.
- Select "Settings" > "Privacy & Security."
- Under "Cookies and Site Data," click "Clear Data."
- Make sure both options are checked and clear them.
- Restart Firefox and try loading Weather Underground again.

2. Disable Firefox Extensions:
- Go to the menu > "Add-ons and Themes" > "Extensions."
- Temporarily disable all extensions, especially ad blockers or privacy-focused ones.
- Reload the Weather Underground page to check if it loads.

3. Check for Firefox Updates:
- Menu > Help > About Firefox.
- Let Firefox check for updates and install the latest version if available.
- Restart browser and test the app.

4. Flush DNS Cache on Windows:
- Press Windows Key + S, type "cmd."
- Right-click Command Prompt and choose "Run as administrator."
- Type ipconfig /flushdns and press Enter.
- Restart Firefox and try again.

5. Try Firefox in Safe Mode:
- Menu > Help > Restart with Add-ons Disabled.
- This boots Firefox without extensions or custom settings.
- Visit Weather Underground to see if it loads.

If after these steps the rotating circle persists only in Firefox, but the site works fine in browsers like Chrome or Edge, the issue might be specific to Firefox’s settings or cache.

Please let me know which steps you’ve tried already or how it goes after these. I’m here to help you further!

Won't open on firefox just rotating circle

Thanks for sharing that the Weather Underground app won’t open on Firefox and just shows a rotating circle. I found some useful insights that align with common fixes for this issue on Firefox. Let’s try these targeted steps on your Windows 10 system:

1. Refresh Firefox (Firefox Reset):
- Type about:support in the Firefox address bar and press Enter.
- Click the “Refresh Firefox…” button on the top right.
- This resets Firefox to its default state by removing add-ons and customizations but keeps your bookmarks and passwords.
- After the refresh, restart Firefox and try opening Weather Underground again.

2. Flush DNS Cache:
- Press Windows Key + S, type “cmd,” then right-click Command Prompt and select “Run as administrator.”
- In the command window, type ipconfig /flushdns and press Enter.
- Close the command window, restart Firefox, and attempt to load the site.

3. Clear Cache and Cookies Specifically for Weather Underground:
- Click the padlock icon next to the website URL in Firefox.
- Select “Clear Cookies and Site Data…”
- Confirm clearing data for Weather Underground.
- Reload the page.

4. Run Firefox in Safe Mode:
- Click the menu button, go to “Help,” and select “Restart with Add-ons Disabled…”
- Test if Weather Underground loads properly. If it does, one of your extensions might be the cause.

5. Check for Firefox Updates:
- Menu > Help > About Firefox.
- Update if needed, then relaunch.

6. If none of the above works, consider creating a new Firefox profile:
- Type about:profiles in the address bar.
- Click “Create a New Profile” and follow the prompts.
- Switch to the new profile and try loading the site.

Refreshing Firefox has helped users resolve similar issues where the spinning wheel stopped and pages loaded properly again1. Also, flushing the DNS resolves some specific network-related loading problems8.

Could you please try these and let me know if Weather Underground loads correctly after any of these steps? I’m happy to help further until it’s fixed!