[Weather Underground] Saved locations no longer show temp when I open 'location' tab. Please, can that work again?

Saved locations no longer show temp when I open 'location' tab. Please, can that work again?

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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9 months ago

Hi! I understand that the saved locations in your Weather Underground app are no longer showing the temperature when you open the 'location' tab. Let's work together to get that fixed for you.

To start, can you tell me if this issue began suddenly after any app update or system change? Also, are you connected to the internet when this happens? Lastly, have you tried restarting the app or your device?

In the meantime, here are some steps you can follow:

1. Refresh the App Data
- Close the Weather Underground app completely (make sure it’s not running in the background).
- Reopen the app and check if the temperatures show up for your saved locations.

2. Check Location Settings and Permissions
- Go to your Windows settings and ensure that the app has permission to access location data.
- Sometimes the app needs permission to fetch current weather based on saved places.

3. Clear App Cache or Data (if possible)
- While Windows apps might be different from mobile apps, if you installed through the Microsoft Store, try resetting the app:
- Go to Settings > Apps > Weather Underground.
- Look for Advanced Options and choose Reset or Repair.
- This can clear any corrupted temporary data that may block the temperature display.

4. Check Internet Connection
- Ensure your device has an active and stable internet connection, as the weather data requires it for real-time updates.

5. Update the App
- Check if there is an available update for the app through the Microsoft Store.
- Sometimes bugs affecting features like temperature display are fixed in new versions.

6. Re-add Saved Locations
- Try removing one or two saved locations and then add them again.
- This can refresh the location data linked to your account.

If after these steps the temperature still doesn’t display for saved locations, it may be an issue with Weather Underground’s service or a known bug. I can help you report this for further investigation.

Could you let me know which of these steps you've tried or if anything else seems unusual? That way, I can help you more precisely.

Are you satisfied with this guidance so far?

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