[Regrid Property App] The :jump to map" button is bringing up a webpage displaying an error message, that it can't connect.

J
Joe Man
1 year ago In Regrid Property App
The :jump to map" button is bringing up a webpage displaying an error message, that it can't connect.

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! I’m sorry to hear that you’re having trouble with the "jump to map" button in the Regrid Property App. Let's work through this together.

To help me better understand the situation, could you please tell me:
1. When did you first notice this issue?
2. Have you made any changes to your network or device recently?
3. Are you experiencing similar issues with other features of the app or just this one?

In the meantime, here are some basic troubleshooting steps you can try:

1. Check Your Internet Connection: Make sure your device is connected to the internet and that the connection is stable. You can try opening other websites to verify this.

2. Refresh the App: Close the Regrid Property App and reopen it. Sometimes a simple restart can resolve connection issues.

3. Clear Browser Cache: Since you are using a WebKit-based browser, you can clear the cache to ensure that you are loading the most recent version of the app:
- Press Ctrl + Shift + Delete on your keyboard to bring up the clear browsing data window.
- Choose a time range (like "Last Hour" or "All Time").
- Check the box for "Cached images and files" and click "Clear data."

If the issue continues after these steps, please let me know if there are any specific error messages or codes displayed when it fails to connect. This information will help me assist you further!

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