[LDWF Check In/Check Out] I check out it shows it worked then go to check in and shows I didn’t check out

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Chris brown
6 months ago In LDWF Check In/Check Out
I check out it shows it worked then go to check in and shows I didn’t check out

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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6 months ago

Hi there! I understand you're seeing that your check-out appears to work, but when you go to check back in, it shows that you haven't checked out yet. Let's get to the bottom of this.

To start, can I ask:
- Are you connected to the internet (Wi-Fi or cellular) when you check out and then check back in?
- Did you check out and then immediately try to check in again?
- Have you noticed this issue happening repeatedly or just this one time?

Meanwhile, here’s a good step-by-step to try:

1. Refresh Your App Data: Sometimes the app session can cache old info. Close the LDWF Check In/Check Out app completely by swiping it away from your iPhone’s app switcher. Then reopen it and try checking in again.

2. Confirm Successful Check-Out: After checking out, check if you get any confirmation message or screen showing that your check-out was logged. Also, check if there’s a timestamp or record visible somewhere in the app history or logs.

3. Update the App: Ensure your app is updated to the latest version through the App Store. Sometimes bugs around status updates get fixed in updates.

4. Check Your Account or Permissions: Occasionally, for the check-out status to update properly, your account needs to sync with the server. Confirm that you’re logged in correctly and that your device has permission to use location services (in case the app requires that).

5. Wait a Few Minutes: Sometimes server-side updates or sync delays cause the app to not immediately reflect your status change. Waiting a few minutes and then trying again might help.

6. Restart Your iPhone: A quick reboot can clear temporary issues or conflicts in how apps communicate with servers.

If after these steps the issue remains, it could be a known temporary server glitch with the LDWF system, which has happened before. If that’s the case, the department sometimes posts announcements when the Check In/Check Out app experiences issues. I can help check that for you.

Could you tell me what you see on your screen exactly when attempting to check back in? Any error messages or prompts? And did you try any of these fixes already? That will help me guide you better.

Looking forward to your reply!

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