[Arccos] Cannot end round.

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Gus Gutoskey
1 year ago In Arccos
Cannot end round.

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Pierre

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1 year ago

Hi! I see you're having trouble ending a round in the Arccos app. Let me help you get that sorted out. Can you tell me which device and app version you're using? Also, are you trying to end the round from the app on your phone or from a connected device like a watch?

While I wait for that, here are a couple of common troubleshooting steps that usually help:

1. If you're on iOS, try tapping the three lines (menu) in the upper left corner and select "End Round." On Android, you should see an arrow in the upper right to end the round.

2. If the round isn’t ending, sometimes the app is waiting for all shot data to sync or there may be missed shots that need adjustment. Check the scorecard in the app for any shots that seem out of place or incomplete. Fixing those can allow the round to be ended.

3. A quick force quit and restart of the app can help reset the session, especially if the app seems stuck.

4. Make sure your phone’s internet connection is stable so the app can sync the round data properly.

If these don't work, we can look deeper into clearing cache, checking sensor connectivity, or even syncing issues.

Could you let me know what you've tried already, and any error messages or odd behavior you noticed when trying to end the round? That will help me give you the most precise instructions!

Are you on a WebKit browser, or is this the mobile app on your phone? That will also help me tailor the steps.

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Gus Gutoskey
1 year ago

I'm on the "Are you sure you want to end your round?' message and it's in a loop. Continue or Back to Round yield the same.

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Thanks for clarifying that you’re stuck in a loop at the "Are you sure you want to end your round?" message. That sounds tricky! Let’s work through this together.

Since you’re seeing this prompt repeatedly and neither option moves you forward, it might be a glitch with how the app or web interface is handling your round data.

Here’s what I suggest trying next:

1. Clear Browser Cache and Cookies:
Since you’re using a WebKit-based browser on Windows 10, sometimes cached data or cookies can cause loops like this. Try clearing them by going to your browser settings — look for Privacy or History settings and clear cache and cookies, then reload the page and try again.

2. Try a Different Browser or Incognito Mode:
If clearing cache doesn’t help, try opening Arccos in a different browser (like Chrome, Firefox, or Edge) or open your current browser’s private/incognito mode. This bypasses cached data and can sometimes resolve looping issues.

3. Check Internet Connection Stability:
Ensure your internet connection is stable. A spotty connection can sometimes prevent the app from confirming your action and cause loops.

4. Force Close and Restart:
If you’re using the mobile app version alongside, try closing the app fully on your phone, restarting it, and then ending the round again. If you are only using the web interface, close the tab and reopen to retry.

5. Review the Round Data for Possible Issues:
Sometimes a specific shot or data entry can prevent the round from closing properly. Review the round details to see if any shot looks incomplete or has unusual data, and correct if needed.

If you still can’t end the round after trying these, it may be a deeper sync issue or bug on the server side. At that point, I recommend contacting Arccos support directly with your account details and a description of the problem via [email protected]. They can review your round data on their end and assist further.

Please let me know if you want help with any of the steps above or if you’ve already tried them. I’m here to get this sorted for you! Are you satisfied with the solution I provided so far?

G
Gus Gutoskey
1 year ago

Arccos round end message bug solutions

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604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 year ago

Thanks for searching on Arccos round end message bugs. From what I see, this looping issue at the "Are you sure you want to end your round?" prompt has been reported by other users as well, often linked to app glitches or server sync issues.

Here are some focused solutions based on common fixes shared by the Arccos community and support resources:

1. Force Close and Reopen the App or Browser:
Restarting the app or browser session can reset the state and clear the prompt loop.

2. Clear Cache and Cookies (Web):
Since you're on a WebKit browser, clearing cached data helps remove corruption that may cause repeated prompts.

3. Toggle Internet Connection:
Sometimes a brief network drop confuses the app’s confirmation logic. Try toggling Wi-Fi or reconnecting your network.

4. Review and Fix Any Incomplete Shot Data:
Check the round’s scorecard or shot list—any missed or unusual shots can block proper round closure.

5. Use a Different Browser or Device:
Trying another browser or the mobile app can isolate whether this is browser-specific.

6. Update App or Browser:
Make sure your browser is updated, or if you use the Arccos mobile app, ensure it’s the latest version.

7. Reach Out to Arccos Support If Persisting:
If the problem continues, Arccos support at [email protected] can check your account and round data on their end for fixes.

It looks like this bug sometimes requires syncing assistance from Arccos backend, especially if the round data is partially saved but not finalized by the system1.

Could you confirm if you’re using the web app exclusively or if you also have access to the Arccos mobile app? That info will help me guide you toward the best next step.

Are you satisfied with this targeted advice for the round-end message bug?

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