Hi! I see you're having trouble with the Weather-Wise radar not working on your device. To help you better, could you tell me a bit more about the problem? For example:
- Is the radar not loading at all, or does it show an error?
- Are you connected to Wi-Fi or mobile data?
- Have you tried restarting the app or your device already?
- Is this issue happening only with the radar feature or other parts of the app too?

This info will help me guide you more specifically. Meanwhile, here’s a general step-by-step that often resolves radar display issues on Weather-Wise with Android devices like yours:

1. Check Internet Connection: Make sure your device has a stable internet connection since the radar needs data to load weather maps. Try switching between Wi-Fi and mobile data.

2. Restart the App: Close Weather-Wise completely (remove from recent apps) and reopen it to see if the radar loads.

3. Clear App Cache: On your Android 10 device, go to Settings > Apps > Weather-Wise > Storage > Clear Cache. This removes temporary files without deleting your settings.

4. Update the App: Ensure you have the latest version of Weather-Wise installed from the Google Play Store, as updates can fix bugs affecting radar display.

5. Check App Permissions: Verify Weather-Wise has location permissions enabled, as radar display often depends on your location. Go to Settings > Apps > Weather-Wise > Permissions.

6. Device Restart: A simple restart of your phone can refresh the system and app processes.

If none of these resolve the radar issue, please let me know what you have tried and any specific error messages or behaviors you observe. From there, I can help with advanced options or check for any server-side issues affecting the radar feature.

Looking forward to your reply! Are you able to try these steps?

I have cleared the cache and user data. I have uninstalled and reinstalled. Location is on. Watches and warnings show up but the actual radar is not working.

Thanks for the details! Since you’ve already cleared the cache and data, reinstalled the app, and confirmed location services are on, and since watches and warnings show up correctly, it looks like the radar issue isn’t related to app permissions or basic connectivity.

Here are a few focused things we can check next:

1. Check Date & Time Settings:
Make sure your device's date and time are set correctly—preferably using “Automatic date & time” in Settings > System > Date & time. Incorrect time settings can cause map layers like radar to fail to load.

2. Try Switching Data Source:
Sometimes the radar overlay uses external data servers that might be experiencing temporary outages or regional issues. If Weather-Wise offers an option to select radar sources or map settings, try toggling between them (e.g., switching between radar views like precipitation, satellite, or radar animations).

3. Temporary Server or API Issues:
Since your watches and warnings appear but radar doesn’t, it could be a temporary problem with the radar data feed Weather-Wise relies on. These outages sometimes happen on the backend and are resolved by the provider’s team. I can check if there are known radar outages affecting your region.

4. Network Restrictions:
Check if your network might be blocking certain data, like radar map tiles. Try connecting to a different Wi-Fi network or mobile data to see if radar loads there.

5. App Version & Updates:
You mentioned reinstalling but just double-check you are running the latest app version available on Google Play to ensure all bug fixes are installed.

If you like, I can do a quick lookup for any known current Weather-Wise radar outages or issues that might explain this problem. Would you also be able to share your general location so I can see if anything is region-specific?

Let me know which step you'd like to try next or if you want me to check for current radar service status in your area!

If I click on a specific city then the radar comes on but not for the entire country

Thanks for that clarification! It sounds like the Weather-Wise radar loads correctly when you select a specific city, but doesn’t display for the entire country view. This behavior often points to how radar data is handled and displayed in the app.

From what I’ve gathered, some weather apps—including Weather-Wise—might limit radar data coverage or detail when zoomed out to a national level due to data availability or performance reasons. Radar data can come from different sources and vary by region, as well as by zoom level or map settings. This can mean:

- Radar for broader areas or whole countries might not be available or updated in real time.

- Radar overlays might only activate at a closer zoom level focused on cities or smaller regions to maintain clarity and reduce data load.

- The app might selectively show other forecast elements (like watches and warnings) at wide views, but only show detailed radar once zoomed in.

This is somewhat common in weather apps to ensure smooth performance and clearer viewing experience, especially on mobile devices where data and rendering power are considerations1.

Here’s what you can try:

1. Zoom Levels: Confirm by zooming gradually from the city view outwards and see at what zoom radar disappears.

2. Map Settings: Check if Weather-Wise has map settings or layers allowing switching between radar detail levels or nationwide coverage.

3. Alternate Views: Some apps offer satellite, precipitation, or other radar modes that might display broader coverage.

4. App Update Feedback: If this functionality is important for you, consider sending a feature request to Weather-Wise support asking for nationwide radar coverage at all zoom levels.

Would you like me to help you check exactly what Weather-Wise supports in radar coverage and any available map settings on your Android device?

Weather-Wise radar settings for entire country view

Thanks for your patience! I looked into Weather-Wise radar settings related to viewing the entire country. Here’s what I found to help you access and adjust radar for broader views on your Android device:

1. Radar Zoom and Map Navigation:
Weather-Wise typically requires you to zoom in on specific regions or cities to activate detailed radar overlays. When zoomed out to full-country levels, the radar layer might not display to avoid clutter or performance slowdowns. Try slowly zooming out from the city view to see how radar coverage changes.

2. Map Layers and Settings:
Within the app’s radar or map settings, look for options to change radar type or layers (like precipitation, satellite, or different radar products). Some layers provide broader area coverage better suited to country views.

3. 3D Globe Projection:
Weather-Wise offers a 3D globe projection feature that lets you tilt and pan around the map for an immersive global and country-level view. This might provide a better overall radar display for larger areas. You can find this option in the app’s map settings.

4. Resource Links and Tutorials:
There are some helpful tutorials online for Weather-Wise radar, including detailed walkthroughs on how to adjust view settings and use features effectively. I recommend checking out videos like this one explaining how to use Weather Wise, which might give you a visual guide to toggling radar views and zoom levels.

5. App Feedback for Feature Requests:
If full country radar at all zoom levels is critical for you, consider sending feedback to the Weather-Wise support team requesting enhanced radar display options for broader views. Developers often appreciate user input for improving features.

Would you like me to guide you through locating and adjusting these radar layers and map settings step-by-step on your Android device? Or, I can help locate specific tutorials to make it easier. Just let me know!

1 2